Oversee the end-to-end administration of the Epicor ERP system, including its installation, configuration, and ongoing maintenance.
Manage the internal and external Epicor team members and other resources as needed.
Oversee the integration of Epicor ERP with new acquisitions and other internal systems.
Manage incoming ERP tickets and provide expert technical support to users across the organization.
Lead the customization and development of Epicor ERP to meet specific business requirements.
Manage data integrity and consistency within the ERP system.
Plan and execute system upgrades, patches, and enhancements with minimal disruption to manufacturing operations.
Maintain detailed documentation of system configurations, processes, and procedures.

Requirements

5 years minimum of Epicor 10 or higher required
At least 5 years of experience with Epicor ERP systems, including specific knowledge of Epicor Kinetic, Epicor 10
Advanced skills in SQL for database querying and reporting
Experience with Epicor's reporting tools, such as Business Activity Queries (BAQs), SSRS, PowerBi, and Rest API.
Proven experience with integrating Epicor ERP with other systems and third-party applications
Strong troubleshooting abilities and experience providing high-level technical support to end-users.
Capable of managing projects related to system upgrades, implementations, and process improvements.
Prior experience in a manufacturing environment with a solid understanding of manufacturing processes and terminology.
Education: Bachelor’s degree in information technology, Computer Science, or a related field. Master's Degree is a plus.

Benefits

Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage
Dental PPO Insurance
Vision PPO Insurance
Short-Term & Long-Term Disability Insurance
Company Paid Life Insurance and AD & D – Including options to add on additional life insurance for yourself, spouse & children.
Critical Illness Insurance
Accident Insurance
401(k) Fidelity Plan with strong employer match
Personal Retirement Advisor
Generous PTO Policy and 9 Paid Holidays per year
100% Tuition Reimbursement for Job-Related Classes
Personal Protective Equipment reimbursement (safety glasses, shoes, etc.)
Uniform Rental Service
Employee Events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Epicor ERPEpicor KineticSQLBusiness Activity Queries (BAQs)SSRSPowerBiRest APIsystem upgradesdata integritytechnical support

Soft Skills

troubleshootingproject managementteam managementcommunicationproblem-solving