
Franchise Business Consultant
Primrose Schools
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Advise and support Franchise Owners through a consultative approach to help them achieve and exceed strategic goals
- Serve as a trusted partner to school leadership, ensuring the delivery of premier early education, trusted care, and service excellence across the Primrose network
- Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
- Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
- Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
- Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
- Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
- Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
- Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
- Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
- Ability to travel up to 80% of the time
Requirements
- Bachelor’s degree in early childhood education, business or related field preferred
- 5+ years’ experience in multi-unit management
- Experience with franchising and early childcare
- Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
- Proven track record of driving performance and delivering measurable results
- Proficiency in Microsoft Office Suite
- Ability to navigate conflict and difficult conversations and influence without authority
- Ability to tackle projects with a high degree of autonomy
- Problem-solver who uses time effectively and efficiently
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- 50% tuition reimbursement for up to three children at any Primrose Schools
- Full-time team members are eligible for health, dental and vision insurance
- 401k with company matching up to 3.5% and life insurance
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
multi-unit managementfranchisingearly childhood educationperformance metrics analysisfinancial managementcurriculum implementationquality assuranceservice excellence assurancedata analysisproject management
Soft Skills
consultative approachrelationship buildingcollaborationcoachingmentoringconflict resolutioninfluence without authorityautonomyproblem-solvingeffective time management
Certifications
Bachelor’s degree in early childhood educationBachelor’s degree in business