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Franchise Business Consultant
Primrose SchoolsFranchise Business Consultant advising Franchise Owners on achieving strategic goals for early education services. Building relationships and delivering consulting support across the Primrose network.
About the role
Key responsibilities & impact- Advise and support Franchise Owners through a consultative approach to help them achieve and exceed strategic goals
- Serve as a trusted partner to school leadership, ensuring the delivery of premier early education, trusted care, and service excellence across the Primrose network
- Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
- Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
- Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
- Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
- Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
- Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
- Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
- Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
- Ability to travel up to 80% of the time
Requirements
What you’ll need- Bachelor’s degree in early childhood education, business or related field preferred
- 5+ years’ experience in multi-unit management
- Experience with franchising and early childcare
- Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
- Proven track record of driving performance and delivering measurable results
- Proficiency in Microsoft Office Suite
- Ability to navigate conflict and difficult conversations and influence without authority
- Ability to tackle projects with a high degree of autonomy
- Problem-solver who uses time effectively and efficiently
Benefits
Comp & perks- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- 50% tuition reimbursement for up to three children at any Primrose Schools
- Full-time team members are eligible for health, dental and vision insurance
- 401k with company matching up to 3.5% and life insurance
- Employee Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
multi-unit managementfranchisingearly childhood educationperformance metrics analysisfinancial managementcurriculum implementationquality assuranceservice excellence assurancedata analysisproject management
Soft Skills
consultative approachrelationship buildingcollaborationcoachingmentoringconflict resolutioninfluence without authorityautonomyproblem-solvingeffective time management
Certifications
Bachelor’s degree in early childhood educationBachelor’s degree in business