Integrations Manager

Primer

Integrations Manager at Primer overseeing technical partner integrations and enhancing the overall partner experience. Join us in shaping the future of payments and commerce through innovative solutions.

Posted 4/15/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support
Scoping, triaging and coordinating technical and product-related requests from partners and internal teams
Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold
Ensuring partners complete all required technical, operational, and compliance processes during onboarding
Acting as a technical point of contact for our partners and merchants, helping them navigate Primer’s platform and APIs
Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams
Identifying opportunities to improve and scale integration processes, including automation and smarter tooling
Continuously improving the quality of the partner experience, informed by feedback and NPS insights

Requirements

What you’ll need

Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops)
Strong communication skills, with the ability to explain technical concepts clearly to different audiences
Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks
Confidence reading and understanding technical documentation and identifying gaps or friction points
A collaborative approach to working across Product, Engineering, Partnerships, and all other teams
A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working
Experience in B2B SaaS environments (payments experience is a plus, but not essential)

Benefits

Comp & perks

We are fully remote and globally distributed; and have been since day one
Competitive share options
Uncapped holiday, with 25 days minimum to be taken
Co-working space access
Workations & Company Retreat
The best equipment for your role
£500 towards your home office setup
Generous learning budget
Private Medical Insurance
A broad set of additional perks and benefits (*depending on location)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

APIsSaaStechnical documentationautomationtechnical supportintegration processesproduct-related requestsscalable solutionssystems thinkingB2B

Soft Skills

communication skillscollaborationproblem-solvingfeedback managementpartner relationstechnical explanationadaptabilitycustomer focusteam coordinationprocess improvement