Prime System Solutions

Accounts Receivable Collections Specialist

Prime System Solutions

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Tech Stack

ERP

About the role

  • Proactively contact customers by phone and email to collect outstanding balances according to established timelines.
  • Maintain a minimum number of weekly call logs and ensure all contact activity is accurately recorded in the collections system (e.g., Centime, NetSuite, or CRM).
  • Work closely with the Accounts Receivable Manager to achieve and exceed monthly cash collection goals assigned at the beginning of each month.
  • Research and resolve payment discrepancies, short-pays, and disputed invoices in coordination with internal teams (billing and operations).
  • Identify delinquent accounts and recommend appropriate escalation actions, including credit holds or service disconnections.
  • Build positive working relationships with customers while maintaining firm adherence to payment terms and company policy.
  • Participate in regular collections meetings to discuss performance results, challenges, and opportunities for process improvement.

Requirements

  • 5+ years of experience in Accounts Receivable, Collections, or Credit Control.
  • Strong communication and negotiation skills.
  • Proficiency in ERP and collections systems (NetSuite, Centime, or equivalent).
  • High attention to detail and strong organizational skills.
  • Ability to manage time effectively in a fast-paced environment.
  • Intermediate Excel skills preferred.
Benefits
  • 100% Remote Work Enjoy the flexibility of working from anywhere!
  • Paid Leave Take time off to recharge, starting upon regularization.
  • HMO Benefits Comprehensive healthcare coverage as soon as you're regularized.
  • Government-Mandated Benefits All statutory benefits such as SSS, PhilHealth, and Pag-IBIG are fully provided.
  • Fun & Collaborative Culture Be part of a dynamic team that values creativity, innovation, and teamwork.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Accounts ReceivableCollectionsCredit ControlExcel
Soft Skills
communication skillsnegotiation skillsattention to detailorganizational skillstime management