Account Manager – Medical Communications

Prime Global

Account Manager supporting the delivery of high-quality medical communications across events and publications while ensuring projects are managed effectively in a hybrid work environment.

Posted 5/18/2026full-timeKnutsford • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

As an Account manager you will support the delivery of high quality medical communications across publications, events, strategic programmes, and client initiatives. Working closely with the Client Services team, the position ensures that all projects are delivered on time and on budget. Responsibilities include day-to-day client and account management, maintaining strong client relationships, ensuring strategic objectives are met, and overseeing the smooth progression of projects from briefing through to completion. The role also involves managing timelines, coordinating with Editorial and Studio teams, and ensuring effective communication across internal and external stakeholders.
In addition, the role requires strong financial oversight, including managing budgets, monitoring account health, and ensuring revenue and recovery targets are achieved. The position plays an active part in business development by identifying opportunities within existing accounts, contributing to proposals, and supporting new business efforts. The right candidate will enjoy organising and managing the specifics of project delivery to ensure that projects awarded are cutting edge, have impact, are accurately priced, and are delivered on time and on budget through effective client handling and account management.

Requirements

What you’ll need

- Approximately 3–4 years’ healthcare agency experience in client services roles
- Experience organising and attending scientific meetings (e.g. congresses, symposia, advisory boards)
- Numeracy skills
- Strong project management and project delivery skills
- Ability to co-ordinate the delivery of multiple projects within an account
- Relationship development skills – client handling/networking
- Ability to mentor junior staff
- Strategic understanding of project / account objectives and contribution to strategic account planning

Benefits

Comp & perks

- 33 days annual leave
- Birthday day off
- Christmas shutdown period
- 5% pension contribution
- Private medical health insurance
- Medical cash plan
- Hybrid Working

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget managementnumeracy skillsaccount managementfinancial oversightbusiness developmentstrategic planning

Soft Skills

client relationship managementcommunicationmentoringorganizational skillsnetworking