Business Analyst – Workforce Development Software

PrideStaff

Business Analyst focusing on WIOA case management SaaS solutions at Career Team. Translate requirements into user stories and support solution delivery from concept to launch.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce development, particularly in WIOA case management and labor exchange, with strong skills in translating program needs into actionable user stories and managing compliance-heavy projects. Proficient in facilitating client workshops, documenting workflows, and executing user acceptance testing to ensure successful project delivery.

Highest-signal resume keywords

Workforce Development ExperienceWIOA Case ManagementUser Story WritingFinancial Performance MetricsClient-Facing Deliverables

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

User Story WritingProcess MappingData MappingUAT PlanningBudget-to-Actual ComparisonsCost AllocationReporting RequirementsAcceptance CriteriaConfiguration RulesIntegration Support

Soft Skills

Facilitation SkillsCross-Functional Problem-SolvingClient EngagementStrategic PlanningCommunication Skills

Tools & Technologies

SaaS PlatformsAPIsQuality Assurance ToolsWorkflow Documentation Tools

Industry Keywords

WIOALabor ExchangeEligibilityIntakeCompliancePerformance MetricsAudit-Ready FinancialsFiscal PerformanceGrant ManagementFinancial Operating Model

About the role

Key responsibilities & impact

Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes, reporting).
Translate program and policy needs into build-ready user stories and support delivery through UAT and go-live.
Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).
Write clear user stories, acceptance criteria, process maps, and configuration/business rules.
Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes.
Support integrations and data mapping (imports/exports, APIs) and reporting requirements.
Plan and execute UAT with customers; triage defects and validate fixes.

Requirements

What you’ll need

2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance).
Strong facilitation and documentation skills; can turn complex processes into testable requirements.
Project and grant performance: Build a repeatable financial operating model for complex, compliance-heavy projects, including budget-to-actual comparisons, burn rates, cost allocation, and overall fiscal performance metrics.
Client-facing deliverables: Partner with our Quality Assurance team to deliver accurate, timely, audit-ready financials that we’re proud to put our name on.
Finance cadence that builds confidence: Lead monthly close and quarterly reporting activities, creating predictable outcomes with a clear narrative.
Controls that support momentum: Strengthen controls and compliance while keeping the business moving fast.
Strategy and Planning: Translate tradeoffs into decisions - forecasting, scenarios, and recommendations that help us pick the right direction together.
Cross-functional problem-solving: Work hand in hand with the operations and client-facing teams when financial issues arise, before they become escalations.
Scale the team; build the machine: Help position us for growth and the exciting chapters ahead!

Benefits

Comp & perks

We change lives.
We’re growing quickly and need leaders who want real ownership and real impact.
We’re serious about the outcomes but have fun making them happen.
Big enough to be interesting, small enough that your work changes the company.