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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing administrative tasks, coordinating teams, and ensuring data accuracy across CRM and document management systems. Proficient in producing high-quality professional documents and supporting business development initiatives.
Highest-signal resume keywords
Microsoft Office ProficiencySalesforce Data AuditsSharePoint ManagementProposal Template DevelopmentOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document FormattingData AccuracyBid AdministrationContract ManagementResearch Skills
Soft Skills
Excellent CommunicationOrganizational SkillsAnalytical SkillsProblem-Solving SkillsCollaborative Mindset
Tools & Technologies
SalesforceSharePointCRM SystemsDocument Management PlatformsAI Tools
Industry Keywords
Commercial OperationsBusiness DevelopmentAdministrative SupportComplianceStakeholder Engagement
About the role
Key responsibilities & impact- Produce, format and quality-check professional documents, presentations and reports for internal and external stakeholders.
- Maintain organised filing systems across SharePoint and other document management platforms, ensuring information is accurate, secure and easily accessible.
- Administer the bid calendar, coordinating submission deadlines, internal reviews, Teams meetings and stakeholder inputs to ensure timely and compliant bid delivery.
- Perform regular Salesforce data audits to ensure CRM data accuracy, consistency and integrity, supporting reliable reporting, pipeline management and business development activities.
- Develop, maintain and improve proposal templates, ensuring consistency, quality and alignment with company branding and bid best practice.
- Manage shared inboxes, triaging enquiries and coordinating responses across Finance, HR and operational teams.
- Support contract administration by receiving, categorising and maintaining supplier, partner and client agreements within contract management and CRM systems.
- Prepare, issue, monitor and securely file Non-Disclosure Agreements (NDAs) and other commercial documentation.
- Coordinate diaries, meetings and travel arrangements for senior members of the Commercial Development and Senior Leadership team.
- Draft and coordinate internal communications, including weekly company updates and other business-wide announcements.
- Manage supplier and compliance portals, ensuring organisational information and documentation remains current.
- Conduct ad hoc research into markets, competitors, customers and industry developments to support commercial activities.
- Work closely with Marketing and other internal teams to support events, campaigns, business development initiatives and client-facing content.
- Act as a central point of coordination across teams, proactively identifying priorities, resolving administrative issues and ensuring work progresses efficiently.
Requirements
What you’ll need- Minimum one year's experience in a fast-paced administrative, commercial support or operations environment.
- Strong interest in sales, commercial operations or business development.
- Excellent written and verbal communication skills with the confidence to engage effectively across all levels of the business.
- Exceptional organisational skills with the ability to manage multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with a proactive approach to improving processes.
- Proficient in Microsoft Office, particularly Word, Excel, Outlook and PowerPoint.
- Experience using SharePoint, CRM systems or document management platforms is desirable.
- High attention to detail and the ability to manage confidential and commercially sensitive information.
- A collaborative mindset with a willingness to take ownership and support colleagues across the business.
- Confidence using AI tools and business software to improve productivity and support administrative tasks.
Benefits
Comp & perks- AXA Private Medical Insurance: Fully funded private healthcare cover through AXA.
- Health Shield Cashback Plan: Claim cashback on everyday healthcare costs including dental, optical, physiotherapy, prescriptions, and more.
- Salary Sacrifice Pension Scheme: A tax-efficient way to save for your future through pension contributions.
- Employee Assistance Programme: Confidential mental health, legal, financial, and wellbeing support through Health Hero.
- Free Gym Membership & Wellness Perks: Free gym access for London employees at Manor Gym, plus company-sponsored fitness classes each week.
- Enhanced Leave Entitlements: Supporting you through important life moments with flexibility and care.
- Professional Development Days: Dedicated time off to focus on your personal and professional growth through training, courses, or self-directed learning.
- Cycle to Work Scheme: Tax-efficient savings on bikes and accessories, available post-probation.
- Season Ticket Loans: Interest-free loans to support annual commuting costs.
- Socials & Team Culture: Company socials every other Thursday, regular run club meetups, plus summer and Christmas events that bring the team together.
- Culture & Development: A values-led culture with collaborative initiatives and meaningful opportunities for personal and professional development.