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About the role
Key responsibilities & impact- Produce, format and quality-check professional documents, presentations and reports for internal and external stakeholders.
- Maintain organised filing systems across SharePoint and other document management platforms, ensuring information is accurate, secure and easily accessible.
- Administer the bid calendar, coordinating submission deadlines, internal reviews, Teams meetings and stakeholder inputs to ensure timely and compliant bid delivery.
- Perform regular Salesforce data audits to ensure CRM data accuracy, consistency and integrity, supporting reliable reporting, pipeline management and business development activities.
- Develop, maintain and improve proposal templates, ensuring consistency, quality and alignment with company branding and bid best practice.
- Manage shared inboxes, triaging enquiries and coordinating responses across Finance, HR and operational teams.
- Support contract administration by receiving, categorising and maintaining supplier, partner and client agreements within contract management and CRM systems.
- Prepare, issue, monitor and securely file Non-Disclosure Agreements (NDAs) and other commercial documentation.
- Coordinate diaries, meetings and travel arrangements for senior members of the Commercial Development and Senior Leadership team.
- Draft and coordinate internal communications, including weekly company updates and other business-wide announcements.
- Manage supplier and compliance portals, ensuring organisational information and documentation remains current.
- Conduct ad hoc research into markets, competitors, customers and industry developments to support commercial activities.
- Work closely with Marketing and other internal teams to support events, campaigns, business development initiatives and client-facing content.
- Act as a central point of coordination across teams, proactively identifying priorities, resolving administrative issues and ensuring work progresses efficiently.
Requirements
What you’ll need- Minimum one year's experience in a fast-paced administrative, commercial support or operations environment.
- Strong interest in sales, commercial operations or business development.
- Excellent written and verbal communication skills with the confidence to engage effectively across all levels of the business.
- Exceptional organisational skills with the ability to manage multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with a proactive approach to improving processes.
- Proficient in Microsoft Office, particularly Word, Excel, Outlook and PowerPoint.
- Experience using SharePoint, CRM systems or document management platforms is desirable.
- High attention to detail and the ability to manage confidential and commercially sensitive information.
- A collaborative mindset with a willingness to take ownership and support colleagues across the business.
- Confidence using AI tools and business software to improve productivity and support administrative tasks.
Benefits
Comp & perks- AXA Private Medical Insurance: Fully funded private healthcare cover through AXA.
- Health Shield Cashback Plan: Claim cashback on everyday healthcare costs including dental, optical, physiotherapy, prescriptions, and more.
- Salary Sacrifice Pension Scheme: A tax-efficient way to save for your future through pension contributions.
- Employee Assistance Programme: Confidential mental health, legal, financial, and wellbeing support through Health Hero.
- Free Gym Membership & Wellness Perks: Free gym access for London employees at Manor Gym, plus company-sponsored fitness classes each week.
- Enhanced Leave Entitlements: Supporting you through important life moments with flexibility and care.
- Professional Development Days: Dedicated time off to focus on your personal and professional growth through training, courses, or self-directed learning.
- Cycle to Work Scheme: Tax-efficient savings on bikes and accessories, available post-probation.
- Season Ticket Loans: Interest-free loans to support annual commuting costs.
- Socials & Team Culture: Company socials every other Thursday, regular run club meetups, plus summer and Christmas events that bring the team together.
- Culture & Development: A values-led culture with collaborative initiatives and meaningful opportunities for personal and professional development.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Document FormattingData AccuracyBid AdministrationContract ManagementResearch Skills
Soft Skills
Excellent CommunicationOrganizational SkillsAnalytical SkillsProblem-Solving SkillsCollaborative Mindset