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Associate Principal, Stars Consulting Center – Excellence
Press GaneyAssociate Principal improving Medicare Stars performance for Press Ganey, a healthcare experience measurement and analytics provider. Advising health plans, leading consulting engagements, and driving measurable quality outcomes.
Posted 8/5/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $145,000 - $200,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates deep expertise in HEDIS methodology, Medicare Star Ratings, and quality improvement strategies, with a strong ability to analyze performance data and develop actionable recommendations. Proven track record in advising healthcare executives and managing high-priority client engagements to drive measurable outcomes.
Highest-signal resume keywords
HEDIS ExpertiseMedicare Star Ratings MethodologyPerformance Data AnalysisExecutive Communication SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
HEDISMedicare Star RatingsQuality ImprovementPopulation HealthData AnalysisSQLExcelPowerPointPerformance Improvement StrategiesRegulatory Compliance
Soft Skills
Executive CommunicationFacilitation SkillsProblem-SolvingInfluencing SkillsConsulting Skills
Tools & Technologies
Hyperlift AnalyticsPress Ganey SolutionsDashboardsClient ReportsImprovement Playbooks
Industry Keywords
Medicare AdvantageMedicaidCAHPSHOSNCQAQuality Bonus PaymentCategorical Adjustment IndexOperational PerformanceRegulatory Performance InitiativesMarket Dynamics
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead and personally deliver Medicare Stars consulting engagements across CAHPS, HEDIS, HOS, medication adherence, and operational performance measures
- Serve as the firm's technical expert on HEDIS methodology, measure specifications, reporting, supplemental data strategies, and medical record review optimization
- Translate CMS regulations, rate announcements, technical specifications, and Stars methodology updates into executable client strategies
- Conduct measure-level analyses and develop recommendations to improve quality and Stars performance
- Develop executive presentations, strategic roadmaps, dashboards, client reports, and improvement playbooks
- Manage multiple high-priority client engagements and ensure exceptional service delivery and measurable outcomes
- Advise health plan executives and operational leaders, facilitate organizational alignment, and build long-term client relationships
- Identify opportunities to integrate Press Ganey solutions, including Hyperlift analytics, CAHPS, and HOS offerings
- Lead scope development, proposal creation, pricing strategies, and solution design for new engagements
- Contribute to revenue growth, industry thought leadership, conferences, publications, and market-facing content
- Mentor, coach, and cross-train consultants across Stars performance domains
- Support methodology development and best-practice sharing across the consulting organization
Requirements
What you’ll need- 10+ years of experience in government-sponsored healthcare, including Medicare Advantage and/or Medicaid
- Direct accountability for Medicare Star Ratings, quality improvement, population health, or regulatory performance initiatives
- Demonstrated success advising executive leaders on healthcare quality, Stars, and operational performance strategies
- Experience leading complex, cross-functional initiatives with measurable business outcomes
- Bachelor's degree required
- Deep expertise in HEDIS, including NCQA measure specifications, claims data, supplemental data, ECDS reporting, audit processes, and performance improvement strategies
- Strong understanding of Medicare Star Ratings methodology, including measure weighting, cut point movement, improvement measures, Categorical Adjustment Index, reward factors, and Quality Bonus Payment implications
- Experience analyzing performance data and identifying opportunities to improve measure outcomes
- Proficiency with Excel, SQL, and/or other analytics tools for measure-level performance analyses
- Advanced Microsoft Office skills, particularly PowerPoint and Excel
- Exceptional executive communication, facilitation, presentation, and consulting skills
- Proven ability to influence senior stakeholders and drive strategic decision-making
- Strong analytical, quantitative, and problem-solving capabilities
- Ability to thrive in a fast-paced, client-facing consulting environment
- Deep understanding of Medicare Advantage market dynamics, quality measurement, and evolving regulatory requirements
- Travel up to 75%
Benefits
Comp & perks- Competitive benefits package
- Discretionary bonus or commission tied to achieved results
- Reasonable accommodations for qualified individuals with disabilities or disabled veterans
- Equal Employment Opportunity/Affirmative Action workplace
- Diverse, inclusive and authentic workplace