Client Data Specialist

Press Ganey

Client Data Specialist integrating HRIS data for Press Ganey, a healthcare experience measurement and analytics provider. Managing client data feeds, configurations, quality, and survey-support delivery.

Posted 8/5/2026full-timeSouth Bend • Illinois • 🇺🇸 United StatesJunior💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data integration and client management within healthcare settings, ensuring accurate data delivery and adherence to quality standards. Proficient in analytical problem-solving and effective communication to support complex customer needs.

Highest-signal resume keywords

Data IntegrationClient ManagementAnalytical SkillsMicrosoft ExcelProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Rules MaintenanceData ConfigurationData Accuracy VerificationData Sharing PlansSOP Compliance

Soft Skills

Written CommunicationVerbal CommunicationOrganizational SkillsAttention to DetailProblem-Solving

Tools & Technologies

Microsoft OfficePress Ganey Systems

Industry Keywords

HealthcareQuality ImprovementProject ManagementCustomer Service

About the role

Key responsibilities & impact

Lead clients through ingesting HRIS data into Press Ganey systems, from initial process discussions through testing and finalizing data files and update plans
Advise clients on maximizing the value of Press Ganey partnerships for engagement, milestone, and pulse surveys
Draft and maintain data rules to ensure accuracy and identify missing data
Collaborate with clients and internal teams to develop timely, accurate data-sharing plans
Support service failures and recovery
Perform standard data integration configurations
Cascade requirements to downstream teams and verify configuration accuracy
Confirm requirements with upstream teams and provide configuration status updates
Escalate operational risks and SOP deviations to managers
Ensure timely, accurate data integration delivery while following SOPs and quality standards
Track tasks, mitigate risks, proactively escalate blockers, and document integration decisions

Requirements

What you’ll need

1–3 years of healthcare, quality improvement, or project management experience
Proven excellence supporting and servicing complex customers and/or data sets preferred
Demonstrated analytical skills to identify, research, and solve complex problems with urgency
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Higher-level Excel skills preferred
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to question, probe, and challenge clients to ensure their needs are met
Ability to manage multiple projects simultaneously while meeting strict deadlines
Bachelor’s degree in a related field required

Benefits

Comp & perks

Competitive benefits package
Discretionary bonus or commission tied to achieved results
Hybrid working mode: office three days a week and work from home on remaining days
Reasonable accommodations for qualified individuals with disabilities or disabled veterans