Press Ganey

Project Manager, Market Research

Press Ganey

full-time

Posted on:

Location Type: Hybrid

Location: Illinois • Massachusetts • United States

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Salary

💰 $29 per hour

About the role

  • Facilitate and execute projects/surveys on schedule and within budget
  • Serve as the senior point of contact for enterprise clients
  • Develop a comprehensive understanding of each client’s business priorities
  • Lead client meetings, strategic discussions, and project reviews
  • Proactively identify client needs and project risks
  • Set and manage expectations related to scope, timelines, and deliverables
  • Cultivate long term, trust based relationships
  • Guide clients through complex programs
  • Promote and drive adoption of Forsta tools and platforms
  • Oversee the full lifecycle of high complexity research projects
  • Ensure strong internal alignment by coordinating cross functional teams
  • Prepare clear, accurate, and timely project documentation

Requirements

  • 5+ years of Project Management experience
  • 4+ years in Market Research or Research Insights
  • Strong command of survey operations and fieldwork workflows
  • Hands on experience with survey platforms, including Forsta Surveys (Decipher)
  • Exceptional communication and executive level presentation skills
  • Advanced technical proficiency (Excel, PowerPoint, Word)
  • Strong commercial and financial acumen
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Project ManagementMarket ResearchSurvey OperationsFieldwork WorkflowsResearch InsightsTechnical ProficiencyExcelPowerPointWord
Soft Skills
CommunicationExecutive PresentationClient Relationship ManagementRisk IdentificationExpectation ManagementStrategic DiscussionDocumentation Preparation