Press Ganey

Product Manager, Safety & Reliability Solutions

Press Ganey

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $120,000 per year

About the role

  • Facilitate the growth and sales of products that support.
  • Gain a deep understanding of the market, competitive landscape, and client experiences.
  • Develop, document, and maintain product strategy by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth.
  • Generate product consensus with key stakeholders through product demos and presentations, and act as a product evangelist to build awareness and understanding.
  • Be the central point of communication around your product.
  • Translate product strategy into the product roadmap containing new product development, as well as product enhancements & refinements.
  • Design, scope, and prioritize requirements based on business and client impact, and create product specifications for engineering.
  • Provide cross-functional project management oversight for product development initiatives, including pilot projects, product enhancements, and new product development.
  • Drive product launches by working closely with operational, marketing, educational services, talent development, and other key stakeholders.
  • Work closely with executives and leadership to gain a stronger understanding of the business needs and priorities.
  • Clients to solicit feedback on products and services, and to better understand their problems and pain points.
  • The design team to make sure that user experience is integrated from day one for accessible products which are attractive, intuitive, and efficient.
  • The Engineering team to ensure the product is brought to market according to business requirements and client expectations.
  • The marketing and sales teams to develop positioning and promotional plans that are aligned with product strategy.
  • The client services teams to respond to requests and questions, plus assisting in ROI reporting to the clients.
  • May require occasional travel a few times a year.

Requirements

  • 3-5 years of SaaS product management experience, ideally in healthcare.
  • Superior project, time, and organizational management skills with the ability to adapt.
  • Deep understanding of product development processes and Agile methodologies.
  • Passionate about customer experience, problem-solving, and balancing business needs.
  • Technical knowledge of product development capabilities and limitations.
  • Proven ability to develop product and marketing strategies and manage products throughout their lifecycle.
  • Excellent strategic thinking, analytical, and critical thinking skills.
  • Proven ability to prioritize features and manage product roadmaps.
  • Bachelor's Degree is required.
Benefits
  • Competitive benefits package
  • Discretionary bonus tied to achieved results
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS product managementproduct development processesAgile methodologiesproduct strategy developmentproduct lifecycle managementproduct roadmapsproduct specificationsproject managementmarket analysiscompetitive landscape analysis
Soft Skills
organizational managementadaptabilitycustomer experience focusproblem-solvingstrategic thinkinganalytical skillscritical thinkingcommunicationcollaborationstakeholder engagement
Certifications
Bachelor's Degree