Account Manager

• act as the main point of contact with the customer and other project team members
• assess client technical requirements and provide viable solutions
• develop technical specifications
• lead the development and deployment process working with the program management team
• adhere to both internal and customer’s processes in place for project governance and delivery
• work with clients to integrate Press Ganey Forsta technologies into their business applications
• manage and conduct solutions QA
• assist with client UAT
• provide solutions administration and overall ongoing support as required for the client solution
• provide Press Ganey Forsta platform training and knowledge transfer
• work with the Sales team on development of technical presentations as needed
• member of the HX Delivery team reporting to Director or Senior Director, Client Success

Senior Account Manager

Manager, Technical Account Management

Associate Surgical Account Manager

Associate Surgical Account Manager

Business Account Manager – Mass Spectrometry Enterprise Software