Press Ganey

Senior Principal – Consulting

Press Ganey

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Colorado, Oregon, Washington • 🇺🇸 United States

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Salary

💰 $175,000 - $255,000 per year

Job Level

Senior

About the role

  • Build and lead the Program Office function from the ground up
  • Define governance, standards, and best practices for program management
  • Partner with senior leadership to prioritize and execute strategic initiatives
  • Oversee team and ensure delivery of complex, multi-workstream projects
  • Implement reporting and metrics to track progress and outcomes
  • Build and maintain trusted advisor relationships with C-suite and Board-level executives
  • Identify client needs and connect them with the right Press Ganey resources for maximum impact
  • Direct and mentor engagement teams, ensuring delivery excellence and alignment with client objectives
  • Lead innovation efforts within Consulting, expanding methodologies, tools, and technology
  • Develop proposals, budgets, and project plans that align with client goals and deliver measurable outcomes
  • Drive incremental consulting and product sales through strategic relationship-building and integrated solutions

Requirements

  • 10+ years of relevant experience in healthcare consulting, strategy, or related leadership roles
  • Proven experience in executive-level relationship management and strategic advisory
  • Strong background in experience measurement and management, with expertise in behavioral science practices
  • Demonstrated success in large-scale client implementations across multiple healthcare business lines
  • Exceptional analytical, conceptual, and communication skills, with the ability to influence senior stakeholders
  • Significant knowledge of healthcare industry trends, with experience from both provider and health plan perspectives strongly preferred
  • Bachelor’s degree required; Master’s degree preferred
Benefits
  • Competitive benefits package
  • Discretionary bonus or commission tied to achieved results

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementexperience measurementbehavioral science practicesproject planningbudgetingreportingmetrics implementationstrategic initiatives executionlarge-scale client implementationsconsulting methodologies
Soft skills
leadershiprelationship managementanalytical skillsconceptual skillscommunication skillsinfluencementoringinnovationstrategic relationship-buildingdelivery excellence
Certifications
Bachelor's degreeMaster's degree