Senior Solutions Architect, Intelligent Ops, DevOps

Presidio

Senior Solutions Architect at Presidio leading presales discovery, design, and proposals for customer IT solutions. Engaging directly with clients to optimize technical strategies and deliver value.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Solution Architecture and Systems Engineering, with a strong focus on DevOps, Cloud Native solutions, and Infrastructure as Code. Proven ability to lead technical discovery, develop compelling proposals, and foster collaborative relationships with clients and partners.

Highest-signal resume keywords

Solution ArchitectureDevOps ImplementationInfrastructure as CodeCloud Native SolutionsObservability Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems EngineeringSolution ArchitectureDevOpsCloud NativeInfrastructure as CodeAutomationAIOpsAgentic OpsTechnical Proposal DevelopmentTechnical Documentation

Soft Skills

Proactive CommunicationMentoringTeam EngagementCollaborationPresentation Skills

Tools & Technologies

KubernetesOpenShiftAnsibleTerraformChefPuppetAWS CloudFormationAzure Resource ManagerDatadogDynatrace

Certifications & Qualifications

Bachelor's DegreeRelevant Technical Certifications

Industry Keywords

ConsultingTechnical Opportunity LeadershipClient EngagementContinuous ImprovementVendor Partnerships

Tech Stack

Tools & technologies

AnsibleAWSAzureChefCloudKubernetesOpenShiftPuppetTerraform

About the role

Key responsibilities & impact

Understand Customer Current State.
Proactivity drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets.
Research industry trends and topics and develop discovery approaches.
Develop and lead workshops to drive relevant discovery.
Document customer current state to assist customer and sales teams target future state architectures and roadmaps.
Technical Opportunity Leadership.
Identify customer stakeholders and their individual success criteria and needs.
Create and lead technical solution approaches and next steps aligned to customer stakeholders.
Align, vet and coordinate Presidio and vendor partner technical resources as needed.
Engage Manager/VP/Director level at clients directly.
Solution Architecture, Design and Documentation.
Analyze and assess client requirements and determine target architecture and design solutions (HW, SW, Licensing, Cloud services, Managed Services, Delivery Services, etc) and roadmaps.
Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
Technical Excellence & Evangelism.
Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas.
Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events.
Actively participate in technical champion programs and communities.
Attain certifications when appropriate.
Learn, discuss and present new and emerging technical and IT related topics.
Account Leadership.
Activity participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc.
Team Engagement and Enable Culture.
Engage Presidio team members, activity participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture.
Be a steward of the PRESIDIO CULTURE – Teamwork, Execution Excellence, Integrity and Forward-Thinking.
Partner Relationships.
Develop working relationships with vendor partner teams and peers.
Contribute to and drive execution of relevant partner vendor GTM strategies.
Continuous Improvement & Innovation.
Actively plan and execute growth and career development activities.
Seek and collaborate on improvements to presales processes and GTM.
Enable Others.
Contribute to the success of others in sales and presales.
Actively mentor and enable others.
Share methods, content, and lessons learned with others.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience and/or military experience
7+ years of working experience in systems engineering or solution architecture
Experience in a consulting role
An understanding and knowledge of DevOps, Intelligent Ops, Automation, AIOps, and Observability frameworks and strategies
Previous hands-on experience of building DevOps platforms, Infrastructure as Code, and Agentic solutions for infrastructure and DevOps management
An understanding and knowledge of DevOps and Agentic Ops adoption models and approaches
Expert-level knowledge and experience with design, implementation and support of one or more of the following is required: DevOps, Cloud Native and Third Party Implementing Agentic Ops strategies and governance
Experience with Observability strategies and tools such as Datadog, Big Panda, Dynatrace, etc.
Container platforms: Kubernetes, OpenShift, Rancher, VKS
Infrastructure as Code Tools: Ansible, Terraform, Chef, Puppet, AWS CloudFormation, Azure Resource Manager
Demonstrated comfort leading presentations, solution demonstrations and whiteboard sessions
Drive for trying new ideas and actively seek mentoring and coaching.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options