Senior Engineer – Virtualisation

Presidio

Engineer for Managed Services Virtualization at Presidio managing customer infrastructures and troubleshooting issues. Collaborating with NOC and maintaining excellent communication on technical operations.

Posted 7/11/2026full-timeChennai • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer infrastructures, providing technical support, and troubleshooting network and server issues. Proficient in VMware technologies and possesses strong communication skills to convey technical information effectively.

Highest-signal resume keywords

VMware ESXiCisco UCSNetwork TroubleshootingCustomer Service SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Virtualized Compute InfrastructureStorage InfrastructureTCP/IPOSI ModelPowerCLIVSphere SDKsCisco Nexus SwitchingDell VxRailCisco HyperflexEnterprise Networking

Soft Skills

Excellent CommunicationClient Focus

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Technical DocumentationEmergency On-Call SupportProcess ImprovementsNOC Team CommunicationHardware/Software Support

Tech Stack

Tools & technologies

SwitchingTCP/IPVMware

About the role

Key responsibilities & impact

Monitor and manage customer internal infrastructures and their platforms
Troubleshoot client device and application issues via phone and remote access
Oversee the day-to-day operation of various engineering solutions including hardware/software support, training, and special projects
Provide feedback to management on process improvements and areas of concern
Maintain excellent communication with NOC team on all tasks and projects
Create and maintain good technical documentation
Provide emergency on-call support on a rotating schedule
Develop additional skills in other products as business needs dictate

Requirements

What you’ll need

5+ years of hands-on experience with virtualized compute and storage infrastructure
Excellent customer service skills and client focus
Strong communications skills including the ability to communicate technical information using non-technical language
Strong problem-solving skills
Bachelor’s Degree or equivalent work experience and/or military experience
VMware ESXi, VMware SRM, PowerCLI, and/or vSphere SDKs, Cisco UCS, Cisco Nexus switching, Dell VxRail, Cisco Hyperflex, and Nutanix experience
Technical understanding of enterprise networking and virtual network technologies
Technical understanding of TCP/IP and the OSI model
Network and server troubleshooting experience

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options