Copilot Enablement & Training Specialist

Presidio

Microsoft Copilot Enablement & Training Specialist delivering training for Microsoft 365 products. Engaging customer-facing training sessions to enhance productivity with AI tools.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver engaging, customer-facing training sessions on Copilot for Microsoft 365 and its use within the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams)
Teach end users practical, role-relevant ways to use Copilot to improve productivity in their daily work
Train customers on the purpose and use of personal agents in Microsoft Copilot for Microsoft 365, including how individuals can create and apply agents to streamline their own workflows
Develop and refine training materials, demos, and quick-reference guides that make AI tools approachable for non-technical audiences
Build and maintain working familiarity with Microsoft Copilot, Copilot for Microsoft 365, Copilot Studio, Microsoft Cowork, Claude Cowork, and Google Gemini, and be able to speak to their capabilities and appropriate use cases
Field and answer end-user questions during and after training, adapting explanations to different skill levels
Gather feedback from sessions to continuously improve content and delivery
Stay current on new features and updates across the Microsoft Copilot ecosystem and other AI productivity tools
Collaborate with internal delivery and solutions teams to align training with customer needs
Travel occasionally to customer sites to deliver in-person training and enablement
Other duties as assigned

Requirements

What you’ll need

Bachelor's degree or equivalent experience and/or military experience
2+ years of experience in a customer-facing, training, enablement, or end-user support role (technology environment preferred)
Working familiarity with Microsoft 365 and the Office suite (Word, Excel, PowerPoint, Outlook, Teams)
Genuine interest in AI productivity tools and a willingness to continuously learn new platforms
Comfortable and relaxed presenting to live audiences of varying technical skill
Excellent verbal communication skills—articulate, clear, and able to explain technical concepts in everyday language
Approachable, easygoing demeanor with strong interpersonal skills
Good organizational skills and attention to detail
Willingness and ability to travel occasionally to customer sites as needed
Must be a US Citizen
Ability to obtain Government Security Clearance

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

trainingcustomer enablementMicrosoft 365Microsoft OfficeAI productivity toolsworkflow optimizationcontent developmentpresentation skillstechnical explanation

Soft Skills

verbal communicationinterpersonal skillsorganizational skillsattention to detailadaptabilityapproachabilitycontinuous learningaudience engagement

Certifications

Bachelor's degreeGovernment Security Clearance