Managed Services Resource Manager

Presidio

. Maintain a real-time view of resource availability, capacity, and utilization across all business units .

Posted 5/16/2026full-timeRemote • Connecticut, Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain a real-time view of resource availability, capacity, and utilization across all business units
Proactively identify under- and over-utilization trends and recommend corrective actions
Champion an 'internal first' staffing philosophy
Communicate resourcing decisions clearly and diplomatically
Manage relationships with staffing vendors, contractors, and contingent workforce partners
Develop and maintain resource utilization dashboards and reports

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
5+ years of experience in resource management, workforce planning, or delivery operations
Must be a US Citizen
Demonstrated experience managing resources across multiple functions: technical, project management, and operations
Data-driven mindset with experience building utilization reports
Exceptional interpersonal and negotiation skills
Ability to handle sensitive workforce conversations with discretion and empathy.

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

resource managementworkforce planningdelivery operationsdata analysisutilization reporting

Soft Skills

interpersonal skillsnegotiation skillscommunication skillsdiscretionempathy

Certifications

Bachelor's degree