Managed Services Resource Manager

Presidio

. Drive strategic allocation and optimization of internal talent pool .

Posted 5/16/2026full-timeRemote • Connecticut, Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive strategic allocation and optimization of internal talent pool
Maintain a real-time view of resource availability, capacity, and utilization
Proactively identify under- and over-utilization trends and recommend corrective actions
Build and maintain a skills inventory database
Partner with project managers and delivery leads to forecast resource demand
Champion an 'internal first' staffing philosophy
Work with HR and talent acquisition to define thresholds for external hiring
Act as the primary liaison between project/delivery teams, people managers, HR, and leadership
Manage relationships with staffing vendors, contractors, and contingent workforce partners
Develop and maintain resource utilization dashboards and reports

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
5+ years of experience in resource management, workforce planning, or delivery operations
Must be a US Citizen
Demonstrated experience managing resources across multiple functions: technical, project management, and operations
Data-driven mindset with experience building utilization reports and capacity forecasts
Exceptional interpersonal and negotiation skills
Ability to handle sensitive workforce conversations with discretion and empathy

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

resource managementworkforce planningdelivery operationscapacity forecastingutilization reportingdata analysis

Soft Skills

interpersonal skillsnegotiation skillsdiscretionempathy

Certifications

Bachelor's degree