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Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Provides operational coordination of the software sales lifecycle from lead to collections
- Supports the existing customer install base by creating subscription modification orders as needed
- Attends customer calls and meetings to provide operations subject matter expertise around complex software deals
- Acts as the primary internal point of contact around software transactions for functional teams including finance, billing, A/R and logistics
- Creates vendor registrations and deals in order to assist the sales cycle for software offerings
- Models subscription changes to help prepare for True Forwards and customer expectations
- Remains current on all licensing and process changes related to software subscriptions and enterprise agreements
- Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Requirements
What you’ll need- 3-5+ years of Software, Licensing, or Services sales experience
- Bachelor’s degree in technology or business preferred
- Proven history in customer service satisfaction and sales achievements
- Ability to meet and exceed goals and targets
- Knowledge of Cisco Software Licensing and Features for the following Software Enterprise Agreements: Collaboration Licensing Agreements, Security Enterprise Agreements, Digital Infrastructure Licensing including Switching, Routing, and Wireless, Data Center and Virtualization Software Agreements
Benefits
Comp & perks- Professional development opportunities
- Flexible working hours
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software sales lifecyclesubscription modification ordersvendor registrationsTrue Forwards modelinglicensing knowledgeCisco Software LicensingCollaboration Licensing AgreementsSecurity Enterprise AgreementsDigital Infrastructure LicensingData Center and Virtualization Software Agreements
Soft Skills
customer service satisfactionsales achievementsgoal orientationcommunicationoperational coordinationsubject matter expertisereportingprofessional networkingteam collaborationproblem-solving