Presidio

Program Manager, ProServe

Presidio

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

SeniorLead

Tech Stack

AWSCloud

About the role

  • Serve as the primary point of contact and liaison between Presidio and AWS ProServe
  • Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements
  • Identify, track, and manage upcoming AWS ProServe opportunities
  • Own internal alignment across GTM, delivery, and practice leadership for each opportunity
  • Ensure delivery teams understand AWS ProServe expectations, scope, and operating models
  • Support coordination of joint Presidio and AWS ProServe interviews and candidate selection processes
  • Develop and operationalize standardized intake and staffing processes for AWS ProServe engagements
  • Partner with practice leads to secure appropriate technical resources across US and India delivery teams
  • Leverage technical understanding to effectively route requests across App Dev, Data, AI, Cloud, and End User Compute domains
  • Provide regular reporting and insights into Services leadership on ProServe performance
  • Track project performance, utilization, and key delivery metrics
  • Identify trends in deal types, skill demand, and growth areas
  • Manage a portfolio of client projects across multiple service offerings.

Requirements

  • At least 10 years of experience in IT program management and general IT consulting.
  • Strong communication skills, organization skills and the ability to lead with authority internally and within the customer organization.
  • Demonstrable skills across project management standard methodologies (Project Management Institute defined), Agile, SCRUM, Kanban, Waterfall).
  • Proficient in schedule and road mapping PPM tools for goal and timeline tracking.
  • Familiarity with Smartsheet, Trello, Teamwork, Zoho or similar project management toolsets to manage project tracking, key performance indicators, project budget, resources, and timelines.
  • Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
  • Ability to travel.
  • Strong Sales orientation.
  • Strategic mindset.
  • Executive presence and can effectively engage with clients, stakeholders and leadership teams.
  • Proficient in Confluence, Jira and Microsoft Project.
  • Bachelor’s Degree or equivalent experience.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT program managementproject managementAgileSCRUMKanbanWaterfallschedule and road mappingkey performance indicatorsproject budget managementresource management
Soft Skills
communication skillsorganization skillsleadershipstrategic mindsetexecutive presencesales orientation
Certifications
Bachelor’s Degree