Presidio

Senior Solutions Architect, Collaboration

Presidio

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

AWSAzureCloudUnity

About the role

  • Provide pre-sales support of Cisco/Zoom/Microsoft Collaboration related opportunities & solutions.
  • Understand client's infrastructures, business needs & provide expertise and consulting on Cisco/Zoom/Microsoft solutions and third-party addon collaboration products.
  • Provide internal assistance on Cisco/Zoom/Microsoft solutions, product plans and roadmaps.
  • Conduct in-person & virtual presentations to clients.
  • Work closely with inside & outside account management team to develop & drive business.
  • Coordinate hardware & software quotations with account teams.
  • Develop and deliver scopes of works, hour/cost estimates, professional proposals, and design documentation.
  • Provide management and account team oral and written reports on the client needs, problems, interests, market situations, competitive activities, and potential for new products/services.
  • Gain knowledge about products, applications, technical service, market conditions, competition, and technology trends through research, partner technical experts and customer feedback.
  • Help guide and direct customers by performing ROI and TCO analyses of Cisco, Zoom, and Microsoft collaboration solutions.

Requirements

  • Bachelor’s degree or equivalent experience and/or military experience
  • 7+ years of relevant experience
  • 5+ years of consulting experience ; Presales experience strongly preferred
  • Experience with Microsoft, Zoom Collaboration portfolio, and Cisco Collaboration portfolio (CUCM, Unity Connection, Contact Center Express, Flex Licensing/Smart Accounts, Webex Calling, Webex Contact Center)
  • Strong experience with migrating customers from on premise collaboration solutions to cloud collaboration platforms
  • Foundational understanding of Cloud Technologies (AWS, Azure)
  • Foundational knowledge of DevOps/Automation with Workflow Integrations
  • Thorough knowledge of Cisco products and understanding of infrastructure and best practices.
  • Solid interpersonal and presentation skills including client-facing consulting skills.
  • Knowledge of AI/ML industry trends and initiatives
  • Strong oral and written communication skills.
Benefits
  • Competitive salary
  • Flexible Hours
  • Professional Development Opportunities
  • Health Insurance
  • Retirement Plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Cisco CollaborationZoom CollaborationMicrosoft CollaborationCUCMUnity ConnectionContact Center ExpressWebex CallingWebex Contact CenterCloud TechnologiesDevOps
Soft Skills
interpersonal skillspresentation skillsclient-facing consulting skillsoral communicationwritten communication
Certifications
Bachelor's degree