
Program Manager, ProServe
Presidio
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Serve as the primary point of contact and liaison between Presidio and AWS ProServe
- Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements
- Identify, track, and manage upcoming AWS ProServe opportunities
- Own internal alignment across GTM, delivery, and practice leadership for each opportunity
- Ensure delivery teams understand AWS ProServe expectations, scope, and operating models
- Support coordination of joint Presidio and AWS ProServe interviews and candidate selection processes
- Develop and operationalize standardized intake and staffing processes for AWS ProServe engagements
- Partner with practice leads to secure appropriate technical resources across US and India delivery teams
- Support coordination of engagement kickoff, role clarity, and onboarding
- Provide regular reporting and insights into Services leadership on ProServe performance
- Track project performance, utilization, and key delivery metrics
Requirements
- At least 10 years of experience in IT program management and general IT consulting.
- Strong communication skills, organization skills and the ability to lead with authority internally and within the customer organization.
- Demonstrable skills across project management standard methodologies (Project Management Institute defined), Agile, SCRUM, Kanban, Waterfall).
- Proficient in schedule and road mapping PPM tools for goal and timeline tracking.
- Familiarity with Smartsheet, Trello, Teamwork, Zoho or similar project management toolsets to manage project tracking, key performance indicators, project budget, resources, and timelines.
- Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
- Ability to travel.
- Strong Sales orientation
- Strategic mindset
- Executive presence and can effectively engage with clients, stakeholders and leadership teams
- Demonstrable skills across project management standard methodologies (PMI/PMBOK, Agile, SCRUM, Kanban, Waterfall).
- Proficient in Confluence, Jira and Microsoft Project.
- Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
- Bachelor’s Degree or equivalent experience.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT program managementproject managementAgileSCRUMKanbanWaterfallschedule and road mappingkey performance indicatorsproject budget managementresource management
Soft Skills
communication skillsorganization skillsleadershipsales orientationstrategic mindsetexecutive presencestakeholder engagement
Certifications
Bachelor’s DegreePMI/PMBOK certification