Program Manager, ProServe

Presidio

Program Manager managing IT projects and collaborating with AWS ProServe to ensure delivery success. Leading cross-functional engagement and driving alignment on opportunity management and staffing.

Posted 4/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Serve as the primary point of contact and liaison between Presidio and AWS ProServe
Maintain proactive communication with AWS ProServe stakeholders across opportunities and active engagements
Identify, track, and manage upcoming AWS ProServe opportunities
Own internal alignment across GTM, delivery, and practice leadership for each opportunity
Ensure delivery teams understand AWS ProServe expectations, scope, and operating models
Support coordination of joint Presidio and AWS ProServe interviews and candidate selection processes
Develop and operationalize standardized intake and staffing processes for AWS ProServe engagements
Partner with practice leads to secure appropriate technical resources across US and India delivery teams
Support coordination of engagement kickoff, role clarity, and onboarding
Provide regular reporting and insights into Services leadership on ProServe performance
Track project performance, utilization, and key delivery metrics

Requirements

What you’ll need

At least 10 years of experience in IT program management and general IT consulting.
Strong communication skills, organization skills and the ability to lead with authority internally and within the customer organization.
Demonstrable skills across project management standard methodologies (Project Management Institute defined), Agile, SCRUM, Kanban, Waterfall).
Proficient in schedule and road mapping PPM tools for goal and timeline tracking.
Familiarity with Smartsheet, Trello, Teamwork, Zoho or similar project management toolsets to manage project tracking, key performance indicators, project budget, resources, and timelines.
Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
Ability to travel.
Strong Sales orientation
Strategic mindset
Executive presence and can effectively engage with clients, stakeholders and leadership teams
Demonstrable skills across project management standard methodologies (PMI/PMBOK, Agile, SCRUM, Kanban, Waterfall).
Proficient in Confluence, Jira and Microsoft Project.
Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
Bachelor’s Degree or equivalent experience.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT program managementproject managementAgileSCRUMKanbanWaterfallschedule and road mappingkey performance indicatorsproject budget managementresource management

Soft Skills

communication skillsorganization skillsleadershipsales orientationstrategic mindsetexecutive presencestakeholder engagement

Certifications

Bachelor’s DegreePMI/PMBOK certification