Senior Engineer, Managed Services, Data Protection
Presidio
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead the onboarding, implementation, and management of enterprise data protection solutions across a diverse client base
- Ensure backup, recovery, ransomware protection, and disaster recovery solutions meet customer business and security requirements in a managed services environment
- Onboard, deploy, and manage backup, recovery, and data protection solutions across on-premises, cloud, and hybrid environments
- Serve as the subject matter expert and escalation point for data protection technologies and best practices
- Lead data recovery efforts for incidents including ransomware, corruption, and system failures
- Develop and maintain disaster recovery and business continuity solutions aligned to RPO and RTO objectives
- Assess customer environments for risk, compliance, and optimization opportunities
- Automate monitoring, reporting, and remediation workflows
- Collaborate with infrastructure, cloud, and security teams
- Support pre-sales activities including solution and technical scoping
- Maintain documentation, runbooks, and operational procedures
- Assist with incident audits, on-call escalations, and provide technical leadership
Requirements
- Bachelor’s degree or equivalent experience and/or military experience
- 7+ years of experience in data protection, backup, and recovery engineering
- Extensive experience with enterprise backup platforms such as Veeam, Rubrik, Cohesity, Commvault, or Zerto in a Managed Services Environment
- Expertise in ransomware protection, immutability, snapshots, replication, and DR orchestration
- Expertise in protecting VMware, Hyper-V, physical, and cloud workloads
- Exceptional troubleshooting and customer communication skills
- Exceptional Customer Onboarding experience
- Relevant certifications (Veeam VMCE, Rubrik, Cohesity, Azure, AWS, CISSP)
- Must be a US Citizen and based within the United States.
Benefits
- Competitive salary
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data protectionbackup engineeringrecovery engineeringransomware protectiondisaster recoverybusiness continuityautomationtroubleshootingrisk assessmentcompliance optimization
Soft Skills
customer communicationcustomer onboardingtechnical leadershipcollaborationdocumentationincident managementescalation management
Certifications
Veeam VMCERubrikCohesityAzureAWSCISSP