Billing Analyst, Client Financial Operations
Capital Rx
ERPSQL
Billing Representative
Presence
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $23 per hour
Job Level
Junior
About the role
- Contact customers and providers via phone and email to resolve collection and billing issues
- Utilize customer platforms, as necessary, to ensure proper invoicing, documentation, and remittance
- Coordinate with sales and customer success to resolve billing and timekeeping issues
- Invoice customers according to contractual frequency and terms
- Conduct account research and analysis on errors and issues
- Highlight to management customer accounts at risk of collectability
- Prepare and maintain a clean aging and other reports relating to Accounts Receivable
- Ensure providers are submitting timecards weekly
- Facilitate customer and provider communication with Presence
- Act as a conduit for escalations for providers
- Maintain proper records in company-wide systems
- Suggest and assist with the implementation of process improvements
Requirements
- High school diploma required
- 1-2 years of Accounts Receivable / Collections experience
- Action oriented and excellent people skills
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced environment
- Ability to organize and prioritize daily and monthly responsibilities
- General ledger experience is a plus
- Working knowledge of Microsoft Excel
- Sage Intacct and/or Salesforce experience preferred
- High speed internet sufficient to support systems access and video conferencing
- Dedicated at-home workstation is equipped with high-speed internet and all necessary tools, ensuring excellent focus and productivity on assigned tasks throughout the workday
Benefits
- Comprehensive Medical Coverage include Dental and Vision
- Accrued PTO - equivalent to approximately 15 days a year.
- 11 Company Paid Holidays
- Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
- $500 home office stipend
- Paid Life insurance, AD&D. and disability benefits
- Paid parental and caregiving leave
- Eligibility to apply for a Professional Development Scholarship.
- Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Accounts ReceivableCollectionsGeneral ledgerMicrosoft ExcelSage IntacctSalesforce
Soft skills
action orientedpeople skillsverbal communicationwritten communicationmulti-taskingorganizational skillsprioritization
Certifications
high school diploma
