VP – Partner Management
Internova Travel Group
General Manager, Commercial Growth Products
Presence
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $165,000 - $195,000 per year
Job Level
SeniorLead
About the role
- The General Manager, Commercial Growth Products will play a pivotal role in driving topline growth for Presence by managing high-potential existing businesses as well as incubating new products to meet the needs of our school, clinician and agency customers.
- Monitor the competitive landscape and work cross-functionally to incubate new product ideas for bringing to market.
- Oversee the development and maintenance of key revenue-driving partnerships for Presence.
- Own and drive growth for Presence’s award-winning SaaS platform and expanded service offerings.
- Lead the evolution of core value propositions and execution of GTM strategies in partnership with Sales and Marketing.
- Analyze and evolve the pricing and packaging of these services based on customer feedback, competitive intelligence and operational considerations.
- Act as a resource and champion of these business lines by leading and joining Sales trainings, customer pitches, and developing improved sales processes.
- Work with the Product team to develop the roadmap for these services by conducting research on user needs and the competitive landscape.
- Oversee the delivery of services in collaboration with Sales, Operations and Service Design to ensure a best-in-class customer experience.
- Monitor customer adoption and retention trends to improve customer stickiness.
- Own the identification and negotiation of new revenue-generating partnerships, as well as the maintenance of existing revenue and content partnerships.
- Conduct competitive analysis to identify new segments of the education market for entry or expansion and create a process for evaluating the potential ROI of proposed new products.
- Lead cross-functional collaboration with Product, Operations, Finance and Sales to operationalize new product launches and ensure fulfillment readiness.
- Define and track key commercial performance metrics to measure ROI of initiatives.
- Support the Chief Commercial Officer in shaping and communicating commercial growth strategy through internal and Board presentations.
- Report to the Chief Commercial Officer.
Requirements
- 10+ years of professional experience, including 5+ years in investment banking, consulting, P&L ownership, or business development.
- Experience scaling business lines, specifically with SaaS business models, at companies with $100M+ revenue and/or rapid growth phases.
- Demonstrated business acumen with strong ROI-driven decision-making.
- Strong analytical, communication, and executive presentation skills.
- Track record of successfully leading cross-functional teams and scaling growth initiatives.
- Knowledge of special education, mental health services, K-12 education systems and the public-sector sales process preferred.
- MBA preferred.
