Account Manager – Merchant Accounts
Takeaway.com
SFDC
Territory Service and Sales Manager – Medical Equipment
Prescott's, Inc
full-time
Posted on:
Location Type: Hybrid
Location: Houston • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $30,000 - $60,000 per year
Job Level
Mid-LevelSenior
About the role
- - Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions
- - Perform scheduled preventative maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards
- - Drive service-based growth by expanding service contracts, generating leads, and converting prospects into long-term service clients within the assigned territory
- - Build and maintain trusted relationships with key stakeholders - surgeons, physicians and hospital administrators - by delivering high-quality service and support
- - Educate healthcare professionals on the value and reliability of Prescott's repair, refurbishment, and maintenance services, ensuring they receive responsive and personalized solutions
- - Travel to customer sites to perform hands-on service work, attend service-focused meetings, and conduct proactive outreach to identify service opportunities
- - Earn commissions through the sale of refurbished microscopes, parts, accessories, and long-term service agreements that enhance client operations and minimize downtime
- - Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly
- - Ensure all service activities align with company policies, procedures, and regulatory requirements to maintain safety, compliance, and service excellence
- - Represent Prescott's at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness
Requirements
- - Mechanical and technical aptitude, ideally with hands-on experience troubleshooting, repairing, or maintaining complex equipment (medical or industrial equipment preferred)
- - Possess the drive to achieve sales targets and maintain high levels of customer satisfaction
- - Proficient in using CRM systems (NetSuite) a plus, field service software, and Microsoft Office Suite (especially Outlook, Excel, and PowerPoint)
- - Ability to read and interpret service manuals, schematics, and technical documentation
- - Ability to sell service agreements, parts, and refurbished equipment through value-based selling techniques
- - Strong consultative sales skills with the ability to uncover customer needs and propose tailored solutions
- - Excellent relationship-building skills with healthcare professionals including surgeons and hospital administrators
- - Ability to learn and manage the full sales cycle—from prospecting and lead generation to closing and post-sale follow-up
- - Highly organized with strong time management skills and the ability to prioritize in a dynamic, service-driven environment
- - Excellent verbal and written communication skills
- - Strong problem-solving and decision-making ability in the field
- - Self-motivated, goal-oriented, and comfortable working independently
- - Commitment to providing exceptional service and fostering long-term client relationships
- - Willingness to travel frequently within the assigned territory (typically 60–80% travel)
Benefits
- **What we offer:**
- * Company car, cell phone and iPad will be provided
- * Paid time off
- * Healthcare insurance (medical dental, and vision coverage)
- * Accident insurance, critical illness, and hospital indemnity insurance
- * Short term (employee paid) and long-term disability (employer paid)
- * 401K plan with company matching.
- * Continuous learning and development - offering opportunities for training, workshops, and certifications.
- * Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical aptitudetechnical aptitudetroubleshootingrepairing equipmentmaintaining equipmentreading service manualsinterpreting schematicsvalue-based sellingsales cycle managementproblem-solving
Soft skills
customer satisfactionrelationship-buildingconsultative salestime managementcommunicationself-motivatedgoal-orientedorganizational skillsdecision-makingdrive to achieve sales targets
