Sterilizer Repair Technician

Prescott's, Inc

Sterilizer Repair Technician providing technical support for a variety of medical equipment at Prescott's, Inc. Repairing and maintaining sterilization and industrial washing equipment while interacting with healthcare facilities.

Posted 7/15/2026full-timeCleveland • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $31 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, repairing, and maintaining industrial washing, sterilization, and surgical equipment, with a strong focus on customer service and communication. Proficient in managing service schedules and maintaining accurate documentation while ensuring compliance with safety protocols.

Highest-signal resume keywords

Getinge (CASTLE) Equipment RepairSteris (AMSCO) Equipment MaintenanceTechnical TroubleshootingPreventive and Corrective MaintenanceCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical Systems KnowledgeElectrical Systems KnowledgePlumbing Systems KnowledgeService DocumentationEquipment InstallationEquipment ModificationPhysical Work CapabilityField Service ExperienceTechnical School TrainingInventory Management

Soft Skills

Excellent CommunicationStrong OrganizationProblem-Solving SkillsCustomer Relationship ManagementProactive Communication

Tools & Technologies

CRM SoftwareService Reporting SoftwareWindows-Based ApplicationsLaptop

Certifications & Qualifications

High School Diploma or GEDValid Driver’s License

Industry Keywords

Industrial Washing EquipmentSterilization EquipmentSurgical EquipmentField OperationsPreventive MaintenanceCorrective MaintenanceCustomer SitesOperating RoomsLaboratoriesResearch Facilities

About the role

Key responsibilities & impact

Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
Conduct installations and equipment modifications as required.
Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
Plan and manage service schedules to ensure timely response and completion of all assignments.
Maintain professional, courteous communication with customers, contractors, and colleagues.
Provide on-site training or demonstrations to customers on the proper use and maintenance of equipment.
Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
Manage personal tools, parts, and inventory efficiently to support field operations.
Ensure compliance with company safety policies and all customer site protocols.

Requirements

What you’ll need

- High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
- 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands-on experience
- Minimum of 1 year experience in the repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required.
- Valid driver’s license and clean driving record required.
- Strong technical, troubleshooting, and mechanical aptitude.
- Working knowledge of electrical, plumbing, and mechanical systems.
- Excellent organization, communication, and problem-solving skills.
- Proficiency with computers and Windows-based software applications.
- Ability to lift up to 50 lbs. and perform physical work (standing, bending, climbing).
- Willingness to travel frequently (60–90%) to customer sites, which may include hospitals, operating rooms, laboratories, research facilities, and universities up to 3 hours away.
- Flexibility to accommodate customer schedules and respond to emergency service calls as needed.

Benefits

Comp & perks

**What we offer:**
At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:
- Paid time off
- Healthcare insurance (medical dental, and vision coverage)
- Accident insurance, critical illness, and hospital indemnity insurance
- Short term (employee paid) and long-term disability (employer paid)
- 401K plan with company matching
- Continuous learning and development - offering opportunities for training, workshops, and certifications
- Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive