Territory Service and Sales Manager – Medical Equipment

Prescott's, Inc

Territory Service and Sales Manager at Prescott’s, Inc. supporting healthcare facilities and growing sales in the medical equipment sector.

Posted 6/12/2026full-timeDallas • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions
Perform scheduled preventative maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards
Drive service-based growth by expanding service contracts, generating leads, and converting prospects into long-term service clients within the assigned territory
Build and maintain trusted relationships with key stakeholders - surgeons, physicians and hospital administrators - by delivering high-quality service and support
Educate healthcare professionals on the value and reliability of Prescott's repair, refurbishment, and maintenance services, ensuring they receive responsive and personalized solutions
Travel to customer sites to perform hands-on service work, attend service-focused meetings, and conduct proactive outreach to identify service opportunities
Earn commissions through the sale of refurbished microscopes, parts, accessories, and long-term service agreements that enhance client operations and minimize downtime
Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly
Ensure all service activities align with company policies, procedures, and regulatory requirements to maintain safety, compliance, and service excellence
Represent Prescott's at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness

Requirements

What you’ll need

High school diploma or GED required
1-2 years of experience demonstrating mechanical and/or technical aptitude, preferably with practical experience in troubleshooting, repairing, or maintaining complex equipment
Possess the drive to achieve sales targets and maintain high levels of customer satisfaction
Proficient in using Microsoft Office Suite (especially Outlook, Excel, and PowerPoint)
Ability to read and interpret service manuals, schematics, and technical documentation
Ability to sell service agreements, parts, and refurbished equipment through value-based selling techniques
Strong consultative sales skills with the ability to uncover customer needs and propose tailored solutions
Excellent relationship-building skills with healthcare professionals including surgeons and hospital administrators
Ability to learn and manage the full sales cycle—from prospecting and lead generation to closing and post-sale follow-up
Highly organized with strong time management skills and the ability to prioritize in a dynamic, service-driven environment
Excellent verbal and written communication skills
Strong problem-solving and decision-making ability in the field
Self-motivated, goal-oriented, and comfortable working independently
Commitment to providing exceptional service and fostering long-term client relationships
Willingness to travel frequently within the assigned territory (typically 60–80% travel)
Preferred: Experience working with medical or industrial equipment preferred
Experience with CRM systems (NetSuite) and field service software a plus

Benefits

Comp & perks

Company car, cell phone and iPad will be provided
Paid time off
Healthcare insurance (medical dental, and vision coverage)
Accident insurance, critical illness, and hospital indemnity insurance
Short term (employee paid) and long-term disability (employer paid)
401K plan with company matching.
Continuous learning and development - offering opportunities for training, workshops, and certifications.
Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mechanical aptitudetechnical aptitudetroubleshootingrepairing equipmentmaintaining equipmentvalue-based sellingreading service manualsinterpreting schematicsproblem-solvingdecision-making

Soft Skills

relationship-buildingconsultative salestime managementorganizational skillsverbal communicationwritten communicationself-motivatedgoal-orientedcustomer satisfactionservice excellence

Certifications

high school diplomaGED