Customer Support on Weekends, Working Student/Minijob

Customer Support for existing clients at Prepmymeal during weekends, handling inquiries and feedback within a dynamic team environment in Frankfurt.

Posted 6/4/2026part-timeFrankfurt am Main • 🇩🇪 GermanyEntry LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer supportverbal communicationwritten communicationempathyteam playercoordinationorganizational skillstask management

Industry Keywords

customer satisfactioncustomer retentioncustomer complaintscustomer feedback

Key responsibilities & impact

Support and advise our existing customers on weekends
Receive customer complaints and feedback and find satisfactory solutions
Ensure prompt and friendly assistance for customers
Take responsibility for customer satisfaction and develop measures to increase customer retention
Work closely with Sales, Marketing and other departments on customer care

What you’ll need

Ideally, experience in customer support
Excellent verbal and written communication skills in German and ideally in English
High level of empathy toward customers
Team player and effective coordination with other departments
Ability to organize tasks efficiently and keep track of multiple customer inquiries

Comp & perks