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About the role
Key responsibilities & impact- We’re looking for a CRM Marketer to join our fast-paced, cross-functional CRM team. In this role, you’ll drive high-impact lifecycle marketing initiatives and tactical campaigns designed to activate, engage, and retain Tutors — helping them succeed on the platform while delivering an outstanding learning experience to our learners.
- Design & optimize lifecycle marketing campaigns across key customer journeys using Email, Push, and in-Product channels.
- Own end-to-end campaign execution: from brief and segmentation to operationalization, A/B testing, QA and performance analysis.
- Analyze CRM performance across touchpoints to uncover insights and drive optimizations using tools like Looker and Amplitude.
- Collaborate closely with Product, Data, and Creative teams to drive initiatives that improve customer experience and LTV.
- Contribute to CRM roadmap & infrastructure discussions, improving automation, data flows, and tooling.
Requirements
What you’ll need- 5+ years of experience in CRM Marketing roles in large B2C tech or e-commerce companies with advanced CRM Marketing practices.
- Hands-on experience designing and executing multi-channel CRM lifecycle programs with measurable business impact.
- Able to design and present effective and innovative mid and long term ideas that drive channel & product growth
- Data-driven mindset with expertise analyzing campaign performance and user behavior. Hands-on experience with Looker, Amplitude or similar tools.
- Proven experience with CRM tools and ESPs, including complex 360 AB testing. Experience with Braze is a plus.
- Understanding of CRM tech stack & data infrastructure
- Experience working cross-functionally with Product, Engineering & Creative teams in a high-growth, fast-paced environment
- Excellent collaboration and communication skills: you work well with others, bring people along with you, and are a trusted partner across disciplines.
Benefits
Comp & perks- An open, collaborative, dynamic and diverse culture;
- A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;
- A competitive financial package with equity, leave allowance and health insurance;
- Access to free mental health support platforms;
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
- The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM Marketinglifecycle marketingA/B testingcampaign performance analysismulti-channel CRM programsdata analysiscustomer segmentationautomationuser behavior analysisCRM tech stack
Soft Skills
collaborationcommunicationinnovationdata-driven mindsetcross-functional teamworkproblem-solvingpresentation skillstrustworthinessadaptabilitycreativity
