Learning & Development Specialist

PrePass

Learning & Development Specialist designing and delivering employee development programs for PrePass. Partnering with leaders to foster a culture of continuous growth and align learning with business priorities.

Posted 5/5/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

**Essential Responsibilities**
- Develop and maintain product knowledge training covering core features, use cases, competitive positioning, and compliance requirements.
- Build business acumen curriculum that includes industry insights, organizational structure, customer segments, and company goals and initiatives.
- Partner with leaders and internal learning resources to ensure content reflects current product capabilities and business priorities.
- Create resources that help employees connect day-to-day responsibilities to broader company goals and the competitive landscape.
**Role-Specific Onboarding Framework**
- Design and manage a structured onboarding experience from pre-start through the first 90 days, including company orientation, role-specific training, and relationship-building activities.
- Collaborate with hiring managers and department leaders to develop onboarding tracks that accelerate time-to-productivity.
- Integrate product knowledge, business acumen, and core values into onboarding to establish a strong cultural and operational foundation.
- Evaluate onboarding effectiveness through new hire feedback and 30/60/90-day check-ins, and iterate based on insights.
**Skills & Capability Development**
- Partner with the Organizational Development & Effectiveness Manager to conduct organization-wide skills and capability assessments aligned with role requirements and business goals.
- Translate assessment findings into targeted upskilling programs tied to role competencies and career pathways.
- Collaborate with department leaders to prioritize skill-building initiatives and define measurable outcomes.
- Track and report on upskilling progress and capability improvements to HR and business stakeholders.
**Learning Content Development**
- Design and develop high-quality learning materials, including e-learning modules, facilitator guides, job aids, reference documents, and assessments.
- Apply instructional design principles and adult learning theory to ensure content is engaging, relevant, and applicable.
- Maintain a library of up-to-date learning materials aligned with current processes, tools, and expectations.
- Partner with subject matter experts to translate complex or technical information into clear, learner-friendly content.
**Blended Learning Strategy**
- Design blended learning programs that combine instructor-led training, virtual sessions, self-paced learning, on-the-job application, and peer learning.
- Select appropriate delivery methods based on audience, content complexity, and business needs.
- Utilize e-learning authoring tools (e.g., Articulate 360, Adobe Captivate) to develop interactive learning experiences.
- Evaluate program effectiveness and refine delivery strategies based on learner feedback and performance data.
**Cross-Functional Collaboration**
- Build strong partnerships with department leaders, managers, and subject matter experts to align learning initiatives with business goals.
- Serve as a consultative L&D resource, advising stakeholders on strategy, design, and delivery.
- Partner with the HR team to support learning across the employee lifecycle.
- Participate in cross-functional initiatives to integrate development opportunities into broader business efforts.

Requirements

What you’ll need

**Qualifications**
- Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field; equivalent experience considered.
- 5+ years of experience in Learning & Development, Training, or a related HR function.
- Proven experience designing and delivering training programs for adult learners across multiple formats (in-person, virtual, self-paced).
- Proficiency with at least one LMS platform (e.g., Workday Learning, Cornerstone, Docebo, or equivalent).
- Experience with e-learning authoring tools such as Articulate 360, Adobe Captivate, or similar.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Excellent project management skills with the ability to manage competing priorities and deadlines.
- Data-driven mindset with experience measuring and reporting on learning outcomes.
- Proficiency using AI tools (e.g., generative AI platforms for content creation, learning design support, and training material development).

Benefits

Comp & perks

**How We Will Take Care of You**
- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- Paid parental leave.
- 401(k) plan with employer match.
- Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
- Employee Assistance Program (available at no cost to you).
- Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
- Community Give-Back initiatives.
- Culture that focuses on employee development initiatives.
- Company-wide bonus and commission plans.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

instructional designadult learning theorytraining program designe-learning developmentcurriculum developmentskills assessmentupskilling programsproject managementdata analysiscontent creation

Soft Skills

facilitationpresentationcollaborationconsultative skillsorganizational skillscommunicationrelationship buildingstrategic thinkingadaptabilityproblem-solving