PrePass

Business Analyst

PrePass

full-time

Posted on:

Location Type: Hybrid

Location: PhoenixArizonaUnited States

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About the role

  • Prepare, maintain, and distribute recurring Credit, Collections, and Accounts Receivable reports, dashboards, and scorecards.
  • Perform trend, variance, aging, and delinquency analysis, summarizing actionable insights for leadership.
  • Track payment activity, write-offs, recoveries, and historical trends to support forecasting and planning.
  • Respond to routine and moderately complex ad hoc reporting requests.
  • Execute daily morning collections protocols within the billing system, including review of account status, verification of system generated actions, and escalation of exceptions.
  • Produce standardized reporting on agency placements, recoveries, recalls, balances, and recovery rates.
  • Track balances placed, dollars recovered, recovery rates, and placement volumes using established metrics.
  • Analyze and compare agency performance using defined KPIs.
  • Reconcile agency recovery files to internal AR records and escalate discrepancies as needed.
  • Calculate, validate, and maintain Credit & Collections KPIs across all reporting outputs.
  • Ensure consistent KPI definitions, metric application, and data integrity across reports.
  • Perform data validation prior to distribution.
  • Maintain data dictionaries, metric definitions, reporting documentation, and SOPs.
  • Support audits and control reviews by providing documented reports and reconciliations.
  • Partner with BI, Finance Transformation, and Infrastructure teams to support reporting and analytics needs.
  • Collaborate with teams supporting Celonis, Kansys, and Five9 to ensure data accuracy and reporting reliability.
  • Identify, document, and escalate system or data issues impacting Credit & Collections reporting.
  • Support testing and validation of system or data changes prior to inclusion in reporting.

Requirements

  • Bachelor's degree in finance, Accounting, Business Analytics, Data Analytics, or related fields.
  • 2–5+ years of experience in reporting, analytics, finance operations, or business analysis.
  • Experience supporting accounts receivable, credit, or collections reporting.
  • Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups).
  • Strong attention to detail, data accuracy, and documentation.
  • Experience in transportation, tolling, or subscription-based billing environments. (Preferred)
  • Experience with BI tools such as Power BI. (Preferred)
  • Experience with Five9 reporting. (Preferred)
  • Familiarity with shared services or finance operations environments. (Preferred)
  • Ability to analyze complex data and communicate clear, concise insights. (Core Competencies)
  • Strong organizational and documentation skills. (Core Competencies)
  • Effective cross-functional collaboration and stakeholder communication. (Core Competencies)
  • Comfort working in structured, process-driven environments with strong controls. (Core Competencies)
Benefits
  • Robust benefit package that includes medical, dental, and vision that start on date of hire.
  • Paid Time Off, to include vacation, sick, holidays, and floating holidays.
  • Paid parental leave.
  • 401(k) plan with employer match.
  • Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
  • Tuition Reimbursement Program.
  • Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
  • Employee Assistance Program (available at no cost to you).
  • Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
  • Community Give-Back initiatives.
  • Culture that focuses on employee development initiatives.
  • Company-wide bonus and commission plans.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingKPI calculationdata validationfinancial forecastingvariance analysisaging analysisdelinquency analysisdocumentationaccounts receivable
Soft Skills
attention to detailorganizational skillscommunicationcross-functional collaborationproblem-solvingstakeholder engagementdata accuracyinsight generationprocess orientationdocumentation skills
Certifications
Bachelor's degree in financeBachelor's degree in AccountingBachelor's degree in Business AnalyticsBachelor's degree in Data Analytics