
Business Analyst
PrePass
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • United States
Visit company websiteExplore more
About the role
- Prepare, maintain, and distribute recurring Credit, Collections, and Accounts Receivable reports, dashboards, and scorecards.
- Perform trend, variance, aging, and delinquency analysis, summarizing actionable insights for leadership.
- Track payment activity, write-offs, recoveries, and historical trends to support forecasting and planning.
- Respond to routine and moderately complex ad hoc reporting requests.
- Execute daily morning collections protocols within the billing system, including review of account status, verification of system generated actions, and escalation of exceptions.
- Produce standardized reporting on agency placements, recoveries, recalls, balances, and recovery rates.
- Track balances placed, dollars recovered, recovery rates, and placement volumes using established metrics.
- Analyze and compare agency performance using defined KPIs.
- Reconcile agency recovery files to internal AR records and escalate discrepancies as needed.
- Calculate, validate, and maintain Credit & Collections KPIs across all reporting outputs.
- Ensure consistent KPI definitions, metric application, and data integrity across reports.
- Perform data validation prior to distribution.
- Maintain data dictionaries, metric definitions, reporting documentation, and SOPs.
- Support audits and control reviews by providing documented reports and reconciliations.
- Partner with BI, Finance Transformation, and Infrastructure teams to support reporting and analytics needs.
- Collaborate with teams supporting Celonis, Kansys, and Five9 to ensure data accuracy and reporting reliability.
- Identify, document, and escalate system or data issues impacting Credit & Collections reporting.
- Support testing and validation of system or data changes prior to inclusion in reporting.
Requirements
- Bachelor's degree in finance, Accounting, Business Analytics, Data Analytics, or related fields.
- 2–5+ years of experience in reporting, analytics, finance operations, or business analysis.
- Experience supporting accounts receivable, credit, or collections reporting.
- Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups).
- Strong attention to detail, data accuracy, and documentation.
- Experience in transportation, tolling, or subscription-based billing environments. (Preferred)
- Experience with BI tools such as Power BI. (Preferred)
- Experience with Five9 reporting. (Preferred)
- Familiarity with shared services or finance operations environments. (Preferred)
- Ability to analyze complex data and communicate clear, concise insights. (Core Competencies)
- Strong organizational and documentation skills. (Core Competencies)
- Effective cross-functional collaboration and stakeholder communication. (Core Competencies)
- Comfort working in structured, process-driven environments with strong controls. (Core Competencies)
Benefits
- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- Paid parental leave.
- 401(k) plan with employer match.
- Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
- Employee Assistance Program (available at no cost to you).
- Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
- Community Give-Back initiatives.
- Culture that focuses on employee development initiatives.
- Company-wide bonus and commission plans.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisreportingKPI calculationdata validationfinancial forecastingvariance analysisaging analysisdelinquency analysisdocumentationaccounts receivable
Soft Skills
attention to detailorganizational skillscommunicationcross-functional collaborationproblem-solvingstakeholder engagementdata accuracyinsight generationprocess orientationdocumentation skills
Certifications
Bachelor's degree in financeBachelor's degree in AccountingBachelor's degree in Business AnalyticsBachelor's degree in Data Analytics