Insurance Verification Coordinator

Prentke Romich GmbH

Insurance Verification Coordinator helping individuals navigate insurance processes for communication technology. Collaborating with insurance providers and internal teams to verify benefits and support access.

Posted 7/28/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $35,000 - $43,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance verification processes, including benefit coverage analysis and customer communication. Proficient in maintaining HIPAA compliance while managing multiple priorities and ensuring accurate documentation.

Highest-signal resume keywords

Insurance VerificationMedical BillingBenefit Verification ProcessesCustomer ServiceHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance TerminologyData EntryMedical CodingBenefit CalculationDocumentation Management

Soft Skills

Attention to DetailOrganizational SkillsCommunication SkillsInterpersonal SkillsTeam Collaboration

Tools & Technologies

Computer SystemsData Entry ApplicationsOnline PortalsThird-Party Systems

Industry Keywords

Healthcare AdministrationBenefit LimitsCo-PaysCo-InsuranceDeductibles

About the role

Key responsibilities & impact

Verify insurance coverage, benefits, deductibles, co-pays, co-insurance, and benefit limits for customers
Communicate with insurance providers through online portals, phone calls, and third-party systems to obtain accurate benefit information
Calculate and communicate estimated out-of-pocket costs to customers
Document and maintain accurate benefit information within company systems
Collaborate with internal teams to support timely and accurate processing of benefit verifications
Resolve benefit verification discrepancies while maintaining HIPAA compliance and confidentiality.

Requirements

What you’ll need

High school diploma or equivalent required
Previous experience in insurance verification, medical billing, healthcare administration, or a related field is strongly preferred.
Strong attention to detail and organizational skills
Excellent customer service, communication, and interpersonal skills
Ability to work independently while collaborating effectively with a team
Proficiency with computer systems and data entry applications
Knowledge of insurance terminology, benefit verification processes, and medical coding preferred
Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Benefits

Comp & perks

Mission-Driven Work: Help individuals gain access to communication technology that can change lives.
Customer Impact: Play a key role in helping customers understand their insurance benefits and financial responsibility.
Collaborative Environment: Partner with sales, customer service, and insurance providers to support a seamless customer experience.
Growth Opportunities: Expand your knowledge of insurance processes, durable medical equipment (DME), and healthcare reimbursement practices.