Premier Truck Group

Account Executive

• Attain sales and gross profit objective set by the Parts Manager
• Regularly call on established accounts
• Establish and qualify new accounts
• Aggressively sell all products available to the current application
• Provide prompt, courteous, and accurate service to customers
• Maintain familiarity with all vendor products and merchandising programs, dealership parts, ordering and inventory systems, plus the dealership credit policies
• Make daily contact with major accounts
• Complete tasks within expenses budgeted for travel and entertainment
• Perform all other duties as assigned

Aftermarket / Outside Sales Representative

Sales

• Provide excellent customer service at the counter by listening to customers and meeting their needs.
• Respond to telephone inquiries from customers.
• Search catalogs for the correct part to meet the customers’ needs.
• Call vendors to determine availability and price of parts not in stock.
• Maintain a section of the showroom floor.
• Assist warehouse personnel in identifying and finding parts.
• Perform all other duties as assigned.

Parts Counter Sales

Parts Counter Sales Associate

• Attain truck sales through telephone and personal contact with prospects and customers.
• Grow the customer base and achieve market share targets by through sales calls, fact finding, presentation selling, closing deals and ensuring after sales support of our valued customers.
• Serve as the primary customer contact for the customer with our dealership and manufacturers.
• Facilitate turnover to the financial services group and execute sales transactions.
• Responsible for all aspects of the truck sale, facilitating truck preparation and delivery.
• Manage post-sale customer support.
• Obtain product knowledge, generate customer leads, learn customer needs, prepare and present sales proposals based on customer application and need.
• Write trade appraisals as needed.
• Responsible for developing and implementing a selling strategy to grow on-highway, medium duty and vocational truck sales.
• Move trucks as required.
• Demonstrate a strong commitment to results by providing management frequent market and sales forecasts, and reporting on sales activity and results.
• Attend customer meetings, trade shows, and industry events as assigned.
• Responsible for maintaining Sales Overdrive/CRM accuracy and input information from all sales calls.
• Maintain the reputation of the dealership by using excellent customer service and providing customer a total value solution for all parts, service and truck sales needs.
• Represent the new truck sales team and customers through internal interaction with service, parts, financial services, accounting and remarketing departments and externally with our manufacturing partner, Daimler Trucks North America, and other local and national vendors as needed.
• Perform all other duties as assigned.

Heavy-Duty Used Truck Sales and Remarketing Specialist

Product Specialist

• Attain truck sales through telephone and personal contact with prospects and customers.
• Grow the customer base and achieve market share targets through sales calls, fact finding, presentation selling, closing deals and ensuring after sales support.
• Serve as the primary customer contact for the customer with our dealership and manufacturers.
• Facilitate turnover to the financial services group and execute sales transactions.
• Responsible for all aspects of the truck sale, facilitating truck preparation and delivery.
• Manage post-sale customer support.
• Obtain product knowledge, generate customer leads, learn customer needs, prepare and present sales proposals based on customer application and need.
• Write trade appraisals as needed.
• Develop and implement a selling strategy to grow on-highway, medium duty and vocational truck sales.
• Move trucks as required.
• Provide management frequent market and sales forecasts, and reporting on sales activity and results.
• Attend customer meetings, trade shows, and industry events as assigned.
• Maintain Sales Overdrive/CRM accuracy and input information from all sales calls.
• Maintain the reputation of the dealership by using excellent customer service and providing a total value solution for parts, service and truck sales needs.
• Represent the new truck sales team and customers through internal and external interactions with service, parts, financial services, accounting, remarketing departments and manufacturers.
• Perform all other duties as assigned.

Product Specialist – Heavy Duty Used Truck Sales/Remarketing

Inside Sales

Inside Sales, Parts

• Provide excellent customer service at the counter by listening to customers and meeting their needs
• Respond to telephone inquiries from customers
• Search catalogs for the correct part to meet the customer's’ needs
• Calls vendors to determine availability and price of parts not in stock
• Maintain a section of the showroom floor
• Assist warehouse personnel in identifying and finding parts
• Perform all other duties as assigned

Administration

• Welcome and greet incoming customers.
• Assist with policy claims.
• Input inventory into database and Locator Pro.
• Assign PO’s to vendors for required work.
• Process and input invoices into YOOZ.
• Assist with Warranty Registrations and Extended Warranty purchases.
• Stock in trucks/trades/OMP’s.
• Process transfer agreements, wire requests and check requests.
• Issue PO’s and process vendor invoices.
• Upload documents and pictures to SOD for trucks.
• Ensure web descriptions are accurate and push trucks to Truck Paper.
• Submit weekly ad pages for Truck Paper and Facebook.
• Process customer deposits and refunds.
• Process recaps on truck deals.
• Book truck deals and submit to accounting.
• Handle cash and outside lender deals from beginning to end.
• Create credit files (includes pulling credit).
• Scan completed files into SOD.
• Log finalized deals in PTGIS.
• Process title work.
• Submit Daimler/Funding packets.
• Perform any additional responsibilities assigned by management.

Sales Administrator

• Cultivates assigned territories and accounts to meet or exceed goals for unit sales, market penetration, and profit margin for heavy duty trucks
• Sell, buy and trade trucks
• Prospect and grow new accounts and maintain a high level of customer satisfaction among assigned accounts
• Maintain thorough knowledge of all products and services sold by the company to assist purchase decisions
• Be highly organized and motivated to meet sales targets and foster industry relationships

New Truck Sales, OTR and Vocational

• Attain truck sales through telephone and personal contact with prospects and customers.
• Grow the customer base and achieve market share targets through sales calls, fact finding, presentation selling, closing deals and ensuring after sales support.
• Serve as the primary customer contact with the dealership and manufacturers.
• Facilitate turnover to the financial services group and execute sales transactions.
• Manage truck preparation, delivery, and all aspects of the truck sale.
• Manage post-sale customer support.
• Obtain product knowledge, generate leads, learn customer needs, prepare and present sales proposals.
• Write trade appraisals as needed.
• Develop and implement selling strategy to grow on-highway, medium duty and vocational truck sales.
• Move trucks as required.
• Provide management with market and sales forecasts and report on sales activity and results.
• Attend customer meetings, trade shows, and industry events as assigned.
• Maintain Sales Overdrive/CRM accuracy and input information from sales calls.
• Maintain the dealership reputation by providing excellent customer service and total value solutions.
• Represent the new truck sales team with internal departments and external partners like Daimler Trucks North America.
• Perform all other duties as assigned.

Outside Sales

• Cultivates assigned territories and accounts to meet or exceed goals for unit sales, market penetration, and profit margin for heavy duty trucks
• Sell, buy and trade trucks
• Prospect and grow new accounts and maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company to assist with purchase decisions
• Be highly organized and motivated to manage sales activities and priorities
• Prepare official correspondence and communicate with customers and internal staff regarding sales and transactions

Territory Salesperson, Heavy-Duty Trucks

Operations

• Analyze, manage, and optimize service, parts, and collision repair departments to improve profitability and customer satisfaction
• Develop and maintain reports, reporting tools, and databases to support Fixed Operations
• Collect, summarize, and utilize data to produce monthly reporting and management presentations
• Provide insights and recommendations for forecasting, sales and margin opportunities, and process improvements
• Perform market and sales financial analysis using Polk data and various financial and sales metrics
• Maintain reporting systems and data, identify and correct reporting issues, and provide user support
• Respond to new user requests: evaluate needs, design, document, develop, test, and deploy reports/dashboards
• Assist Field Management with system support and general usage
• Coordinate meetings between corporate and dealership management
• Work closely with accounting and fixed operations managers to develop and document reporting processes
• Keep abreast of business terminology and technology changes in products and services
• Potential for up to 25% travel

Fixed Operations Analyst

Financial Planning and Analysis

• Builds rapport with customers to build a base of referrals to establish customer network
• Collaborate with Sales team to ensure 100% deal turnover
• Maintains impeccable reputation with lenders
• Produces & submits accurate paperwork and secures funding from finance sources in a timely manner.
• Processes finance and lease deals accurately, fairly and in accordance with local, state, and federal statutes and company policies
• Provides customers with complete explanation of manufacturer and dealership service procedures, policies, and aftermarket products.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
• Conducts business in an ethical and professional manner.
• Understands and complies with all regulations that affect the new truck and finance departments.
• Completes paperwork necessary for truck sales and leases accurately and efficiently.
• Checks all paperwork for correct title, lien information, taxes, consumer information before forwarding to accounting or sales administrators.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of deals.
• Follows the Code of Business Ethics and Conduct
• Monthly updates to the Sales Team of what customer leases are expiring and of currently paid off contracts.
• Other duties as assigned.

Financial Services Manager

• Accept, log and submit credit applications.
• Administer and sell finance and insurance products.
• Create customer and insurance files and paperwork.
• Administer finance and insurance reserves.
• Manage accounting, checks, refunds, and wire transfers.
• Administer all titles and MSO’s in addition to truck files.
• Create truck sales paperwork and submit paperwork to financial sources.
• Maintain monthly sales and statistic reports for the accounting department and appropriate management.
• Quote payments and payoffs on trade trucks.
• Administer sales programs available and provide information to the sales force.
• Create approval or rejection slips for salespersons and management.
• Manage truck receivables and A/P temporary schedule which applies to insurance receivables.
• Maintain positive communications/relationships with finance and insurance representatives.
• Responsible for keeping the F&I Department current with State and Federal finance and insurance regulations.
• Perform all other duties as assigned.

Financial Services Assistant

Customer Support

• Responsible for greeting customers coming into the collision center for all service needs
• Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates
• Assist in the preparation of quotes on repair jobs and write service orders obtaining customer approval
• Open and close Repair Orders in times of customer/service overflow
• Assist Shop Supervisor(s) in assigning collision technicians to specific service jobs and monitor job progress
• Assist collision technicians in identifying opportunities to Up-Sell
• Report all customer complaints to the shop foreman or collision center manager
• Inspect each departing job for quality and cleanliness
• Finalize paperwork upon completion of work and at end of shift
• Check all cash schedules daily
• Assist shop foreman daily and serve as relief for shop foreman vacations
• Promote good housekeeping and safe work practices
• Perform all other duties as assigned

Customer Service Representative, Collision Center

• Generate fixed operations sales and drive parts, service and collision center growth.
• Develop a high-performing fixed operations sales team and devise effective sales strategies.
• Maintain strong relationships with customers and team members.
• Develop and implement a comprehensive business plan in collaboration with Department Managers.
• Manage the Aftermarket Sales Team to meet business objectives and achieve sales/profit quotas.
• Promote Premier Truck Group parts, service, and collision center capabilities to current and prospective customers.
• Conduct data analysis and collect performance data to identify areas for improvement.
• Work cohesively with all departments to ensure profitability and efficiency of operations.
• Continually improve department sales performance, profitability, and customer satisfaction.
• Actively participate in day-to-day sales efforts alongside the sales staff.
• Achieve dealership and company financial objectives through strategic leadership.
• Report directly to the General Manager.

Aftermarket Sales Manager, Parts, Collision and Service

Aftermarket Sales Representative

• Drive fixed operations sales across dealership including parts, service, and collision.
• Achieve sales and gross profit targets set by the Aftermarket Sales Manager.
• Maintain regular contact with established accounts.
• Identify and qualify new business opportunities.
• Promote and sell all applicable products and services.
• Deliver prompt, courteous, and accurate service to customers.
• Stay up-to-date on vendor products, merchandising programs, dealership systems, and credit policies.
• Make daily contact with major accounts.
• Manage travel and entertainment expenses within budget.
• Perform other duties as assigned.

Outside Parts Sales Representative – Aftermarket

• Cultivates assigned territories and accounts to meet or exceed goals for unit sales, market penetration, and profit margin for heavy duty trucks
• Sell, buy and trade trucks
• Prospect and grow new accounts and maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company and demonstrate product knowledge to customers and staff
• Prepare official correspondence to customers and other sources and handle sales-related administrative tasks
• Foster relationships with key industry contacts and work under pressure to meet sales objectives
• Must be highly organized and motivated

New Truck Sales Representative

Human Resources

Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.  We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match (US)
Group RRSP with Employer Match (CA)
Training
Work-Life Balance

HRIS Administrator Responsibilities:       
Lead HR and system implementations, platform configurations, upgrades, and enhancements within a global organizational structure.
Provide guidance, expertise, and technical support to UKG Pro users, Payroll, Learning and HR process owners.
Research and troubleshoot issues if/when they arise. Escalate issues, as appropriate, by creating support tickets and working with vendor(s) to resolve.
Monitor UKG release notes and implement any new features or functions as needed.
Configure, launch, and manage UKG related activity based on the rhythm of the business (performance reviews, goals, merit increases, compliance training, etc) in partnership with process owners.
Create and maintain user and administrator documentation and guidelines, which may vary by organization or country.
Manage user security roles and permissions.
Develop and maintain HRIS protocols to ensure data integrity.
Write and maintain a variety of simple to complex Cognos reports, queries, dashboards, and visualizations on an ad hoc and scheduled basis.
Identify and recommend improvements to reduce manual processes and implement ways to streamline and enhance reporting.
Data upkeep, analysis, and post implementation troubleshooting.