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Account Manager
Preferred Technologies, LLCAccount Manager managing relationships with enterprise clients at Pref-Tech. Focused on strategic guidance and account growth while enhancing customer satisfaction.
About the role
Key responsibilities & impact- Lead, manage, assume accountability, and serve as the main liaison between the company and assigned accounts, sales projects and sales tasks.
- Develop and execute account plans to increase revenue and expand services within your assigned accounts.
- This includes, but is not limited to: Introducing new technology and strengthening the client relationship at multiple levels (i.e.: Decision makers, Purchasing Managers, Project Managers, C-Suite, etc.)
- Understand client goals, challenges, and industry trends to provide tailored solutions and strategic guidance.
- Maintain and continue to develop sales and design skills and certifications.
- Work closely with internal teams to include but not limited to Design Estimation and Operations to ensure accurate pricing and to allow for effective execution of proposed projects.
- Prepare strategic plans regarding daily activities, customer contact and structure of calls and appointments and follow-up.
- Attend site walks, meetings and other relationship engagement activities within your assigned accounts
- Monitor account performance, track appropriate metrics and report on progress to internal stakeholders.
- Manage deals and contacts in Pref-Tech’s CRM.
- Prepare proposals and estimates with detailed scopes of work and accurate pricing.
- Work within a team environment to foster collaboration and innovation.
- Cultivate a supportive culture that prioritizes mutual respect, trust, and a commitment to achieving both individual and team objectives.
- Identify and resolve client pain promptly and effectively, ensuring long-term satisfaction and retention.
- Maintain In-depth knowledge of products and services that Pref-Tech
- Maintain In-depth knowledge of a rapidly changing market trends that comprises the products and services that Pref-Tech
- Self-starter with a positive outlook and a high level of adherence to all HR and safety policies and procedures.
- Other duties as assigned.
Requirements
What you’ll need- Minimum of 3 years of experience managing enterprise accounts
- Minimum of 3 years of experience managing relationships at the C Suite level.
- Minimum of 3 years of experience in creating security estimates, proposals, and designs
- High School Diploma or GED equivalent required
- Exceptional communication skills, both written and verbal
- Exceptional organizational skills
- Exceptional analytical and conceptual thinking skills
- Fluency with Microsoft Office 365 software tools
- Willingness to take on new challenges and build on current skills
- Capacity to work independently and collaboratively
- Ability to work efficiently without compromising quality or accuracy
Benefits
Comp & perks- Competitive Salary
- Inclusion in Operational Incentive Program, which shares excess profits as bonuses
- 401K Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available)
- Health, dental, vision and other elective insurances
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales strategy developmentproposal creationsecurity estimatesdesign skillsmetrics trackingclient relationship managementproject management
Soft Skills
communication skillsorganizational skillsanalytical thinkingconceptual thinkingcollaborationproblem-solvingself-starterpositive outlook
Certifications
High School DiplomaGED