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Account Manager
Preferred Technologies, LLCAccount Manager managing relationships with enterprise clients at Pref-Tech. Focused on strategic guidance and account growth while enhancing customer satisfaction.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
account managementsales strategy developmentproposal creationsecurity estimatesdesign skillsmetrics trackingclient relationship managementproject management
Soft Skills
communication skillsorganizational skillsanalytical thinkingconceptual thinkingcollaborationproblem-solvingself-starterpositive outlook
Tools & Technologies
CRMMicrosoft Office 365
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
enterprise accountsC Suitemarket trendsclient satisfactionsales projects
About the role
Key responsibilities & impact- Lead, manage, assume accountability, and serve as the main liaison between the company and assigned accounts, sales projects and sales tasks.
- Develop and execute account plans to increase revenue and expand services within your assigned accounts.
- This includes, but is not limited to: Introducing new technology and strengthening the client relationship at multiple levels (i.e.: Decision makers, Purchasing Managers, Project Managers, C-Suite, etc.)
- Understand client goals, challenges, and industry trends to provide tailored solutions and strategic guidance.
- Maintain and continue to develop sales and design skills and certifications.
- Work closely with internal teams to include but not limited to Design Estimation and Operations to ensure accurate pricing and to allow for effective execution of proposed projects.
- Prepare strategic plans regarding daily activities, customer contact and structure of calls and appointments and follow-up.
- Attend site walks, meetings and other relationship engagement activities within your assigned accounts
- Monitor account performance, track appropriate metrics and report on progress to internal stakeholders.
- Manage deals and contacts in Pref-Tech’s CRM.
- Prepare proposals and estimates with detailed scopes of work and accurate pricing.
- Work within a team environment to foster collaboration and innovation.
- Cultivate a supportive culture that prioritizes mutual respect, trust, and a commitment to achieving both individual and team objectives.
- Identify and resolve client pain promptly and effectively, ensuring long-term satisfaction and retention.
- Maintain In-depth knowledge of products and services that Pref-Tech
- Maintain In-depth knowledge of a rapidly changing market trends that comprises the products and services that Pref-Tech
- Self-starter with a positive outlook and a high level of adherence to all HR and safety policies and procedures.
- Other duties as assigned.
Requirements
What you’ll need- Minimum of 3 years of experience managing enterprise accounts
- Minimum of 3 years of experience managing relationships at the C Suite level.
- Minimum of 3 years of experience in creating security estimates, proposals, and designs
- High School Diploma or GED equivalent required
- Exceptional communication skills, both written and verbal
- Exceptional organizational skills
- Exceptional analytical and conceptual thinking skills
- Fluency with Microsoft Office 365 software tools
- Willingness to take on new challenges and build on current skills
- Capacity to work independently and collaboratively
- Ability to work efficiently without compromising quality or accuracy
Benefits
Comp & perks- Competitive Salary
- Inclusion in Operational Incentive Program, which shares excess profits as bonuses
- 401K Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available)
- Health, dental, vision and other elective insurances