Senior Learning Experience Designer
Preferred Technologies, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Houston • Texas • United States
Visit company websiteExplore more
Job Level
About the role
- Design blended learning experiences aligned to SIA competency matrices and career pathways.
- Translate competency assessment results and performance data into clear learning objectives, training plans, and development pathways.
- Develop field-ready training assets, including: Instructor-led training (ILT) materials, Facilitator guides, Participant workbooks, Hands-on lab activities, Job aids and field reference guides, Scenario-based exercises and assessments.
- Ensure training content is practical, accurate, and usable for technicians and other operational roles.
- Support the development, refinement, and maintenance of SIA competency frameworks by translating job requirements, assessment results, and field realities into clearly defined, measurable competencies and learning expectations.
- Partner closely with SMEs to ensure technical accuracy while maintaining instructional clarity and usability.
- Facilitate working sessions with SMEs to extract job-critical knowledge, workflows, and decision points.
- Design assessments that measure competency, not just knowledge retention.
- Use assessment results, learner feedback, and performance outcomes to refine and improve learning experiences.
- Support the evolution of SIA programs such as onboarding, skill development, and advanced technical pathways.
- Ensure learning solutions align with SIA governance, standards, and long-term roadmap.
- Support knowledge management efforts by organizing, standardizing, and maintaining learning content within the SIA Knowledge Library to ensure accuracy, usability, and consistency over time.
Requirements
- Bachelor’s degree in Instructional Design, Learning Experience Design, Education, or related field.
- 5–8+ years of hands-on experience designing and developing learning experiences.
- Demonstrated experience designing training for technical, field-based, or skilled‑trade roles.
- Strong understanding of competency-based learning and performance-focused development.
- Proven ability to translate real-world job tasks into effective learning solutions.
- Portfolio of previous work required. This can include examples of: Technical training materials, Facilitator guides or job aids, Scenario-based or hands-on learning solutions, or Evidence of practical application in operational environments.
- Proficiency in MS Office (especially Excel, PowerPoint, Word).
- Experience working within an LMS environment, including publishing content, supporting assessments, and reviewing learner progress data.
- Excellent time management skills to prioritize and manage multiple requests from various avenues, and the ability to change direction in response to fluctuating circumstances.
- Ability to work independently with multiple people at many levels and as part of a team.
- Attention to detail and problem-solving abilities.
- Ability to manage responsibilities independently and drive tasks to completion with minimal supervision while delivering high-quality results.
- Customer-service orientation and ability to manage deadlines.
- Ability to use AI in a corporate setting as a tool to perform daily tasks.
- Strong communication skills.
Benefits
- Inclusion in Operational Incentive Program, which shares excess profits as bonuses.
- 4% Matching 401K
- Health, dental, and other elective insurances
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designlearning experience designcompetency-based learningperformance-focused developmenttraining developmenttechnical training materialsscenario-based learning solutionsassessment designportfolio developmentjob aids
Soft Skills
time managementattention to detailproblem-solvingcustomer service orientationcommunicationindependent workteam collaborationadaptabilityorganizational skillsability to manage multiple requests