Salary
💰 $90,000 - $123,000 per year
About the role
- Lead client management as primary contact; oversee and coordination of projects
- Serve as liaison between client services leadership, strategy, and internal operations; responsible for success and profitability of all projects
- Develop project briefs and scope of work for clients and internal team members
- Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
- Review and forward status/contact reports to client after each client contact
- Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
- Collaborate with internal team on overall project plan, objectives, milestones, and deliverables
- Function as internal team leader ensuring all members of the team work together smoothly and effectively
- Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels; potential for management
- Conduct performance reviews, develop plans, and set goals for direct reports
- Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report
- Work with Client Services leadership and Strategy to help identify market opportunities; identify opportunities for organic growth
Requirements
- Bachelor’s degree in marketing, advertising, communications, or related subject
- At least 3 years in an Account role within a pharmaceutical/medical communications company
- Daily client facing experience
- Medical, legal, regulatory review experience is required