Product Analyst

• Understand and communicate client business needs and issues, operating rules, data structures, and standard operating procedures.
• Execute and suggest improvements to pre-defined operational procedures.
• Implement process improvement in operational workflows, working with Senior Data Analysts and Product Owners.
• Assist Product Owners to streamline the ideas to development processes, and the technical requirements processes.
• Enhance and maintain data products by understanding the data, product(s)/offering(s), client needs, and business goals.
• Collaborate with stakeholders regarding business objectives.
• Support product management with product development, and execution.
• Partner with Product management to create, maintain and update roadmap documentation.
• Assist teams towards common objectives and document the solutions/decisions made.
• Create technical requirements, user stories and test plans as part of an Agile methodological approach.
• Compare datasets / various inputs to ensure data quality and derive actionable insights.
• Apply quality checks and validations to the product delivery, reporting results and elaborative summary for internal team and important stakeholders.
• Coordinate with stakeholders across different time zones to ensure smooth working within timelines.
• Assist engineering teams with knowledge transfer and testing of new operational procedures and enhancements.
• Facilitate knowledge transfer and overall product knowledge for engineering, Engagement and other teams.
• Partner with stakeholders e.g. Engagement and Product Owners to understand client business needs and pain points with the intention to write user stories that address those needs.
• Work closely with product team: Owners, developers and testers to ensure that written requirements are clearly stated, and comprehensive.
• Build subject matter expertise in operational processes, data tools, content, and necessary technology, and Scrum / Agile methodologies.
• Remain updated on tools, techniques, and working models to enhance processes.
• Develop functional understanding of the product offering via the technology and deployment stack, to facilitate writing effective user stories, requirements and user acceptance criteria.
• Work on multiple client tasks simultaneously, strengthening analytical, task management, and communication skills.
• Keep track of unplanned internal and clients’ tasks arising from any developments to existing or new products.
• Maximize time management skills to balance workload in order to complete multiple deadline driven projects with a minimum of supervisory input.
• Conduct secondary research e.g. marketplace conditions, competitive environment, best practices to keep the product quality best-in class while being able to address clients’ questions related to the same.
• Coordinate and co lead design sessions to document feature requirements and guide stakeholders towards decision-making.
• Investigate issues and recommend solutions to improve processes.