National Director, Patient Education Liaison

Praxis

National Director for Patient Education Liaison team leading patient support initiatives at Praxis Precision Medicines. Building high-performing teams and collaborating across functions to enhance patient experiences.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesLead💰 $225,000 - $240,000 per yearWebsite

About the role

Key responsibilities & impact

Build, lead, and develop a high-performing field-based team of Patient Education Liaisons.
Establish the strategy, operating model, performance expectations, and development plans for the organization.
Create a culture aligned with Praxis values of Trust, Ownership, Curiosity, and Results.
Recruit, coach, and retain exceptional talent.
Develop and execute strategies that improve patient and caregiver education, confidence, and treatment readiness.
Ensure consistent, high-quality patient engagement across the treatment journey.
Oversee the development and implementation of patient education tools, resources, and support programs.
Lead a team that helps patients and caregivers navigate access-related challenges.
Partner with Patient Services, specialty pharmacy partners, healthcare providers, and Market Access teams to facilitate timely therapy initiation.
Establish processes for identifying, escalating, and helping resolve patient-specific barriers to treatment.
Monitor patient onboarding and treatment-start trends and provide insights that improve the overall patient journey.
Partner closely with Medical Affairs, Patient Services, Market Access, Commercial, Compliance, and Advocacy teams.

Requirements

What you’ll need

Bachelor's degree required; advanced degree in nursing, healthcare, life sciences, business, or related field preferred.
8+ years of experience in patient services, patient education, field reimbursement, nurse education, specialty pharmaceutical field roles, healthcare, or related functions.
5+ years of leadership experience managing field-based teams.
Experience supporting patients with specialty, rare disease, neurological, epilepsy, or movement disorders preferred.
Experience supporting patient onboarding, therapy initiation, reimbursement support programs, patient access, or patient services functions.
Strong understanding of specialty pharmacy, patient support programs, and common barriers to treatment access.
Proven ability to build and lead high-performing teams.
Ability to travel as needed.

Benefits

Comp & perks

99% of the premium paid for medical, dental, and vision plans.
Company-paid life insurance, AD&D, disability benefits.
Voluntary plans to personalize coverage.
401(k) matching dollar-for-dollar up to 6%.
Long-term stock incentives and ESPP.
Discretionary quarterly bonus.
Extremely flexible wellness benefit.
Generous PTO and paid holidays.
Company-wide shutdowns.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient educationpatient servicesreimbursement supportpatient onboardingtherapy initiationspecialty pharmacypatient support programsaccess-related challengestreatment readinesshealthcare

Soft Skills

leadershipcoachingteam buildingcommunicationstrategic planningproblem solvingcollaborationorganizational skillsperformance managementcultural alignment

Certifications

Bachelor's degreeadvanced degree in nursingadvanced degree in healthcareadvanced degree in life sciencesadvanced degree in business