Director of Revenue Operations

Practice EHR

Director of Revenue Operations at Practice Better, integrating go-to-market systems across a wellness platform. Leading revenue architecture, forecasting, and data optimization for strategic growth.

Posted 4/25/2026full-timeRemote • 🇨🇦 CanadaLead💰 CA$200,000 - CA$220,000 per yearWebsite

Tech Stack

Tools & technologies

SFDCSQL

About the role

Key responsibilities & impact

Own the integrated GTM plan, quota models, and annual budgeting process in close partnership with the VP, Finance
Build and maintain board-level forecasting for Subscription, Payments, and Add-On products, tying marketing pipeline and churn drivers to ARR
Deliver blended revenue forecasts with ≤±5% variance and produce scenario-based models that inform decisions to scale toward 2–3x current ARR
Audit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap
Automate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines
Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability
Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards
Stand up and maintain PQL scoring models, routing highest-intent signals to SDRs with a PQL → SDR SLA of under 5 minutes
Drive MQL → SQL and SQL → Closed-Won conversion rate improvements of ≥3 percentage points each year
Partner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization
Roll out self-serve dashboards across GTM functions, targeting >80% weekly active usage by GTM leaders
Define OKRs, reporting cadences, and playbooks so Growth, Marketing, and CX operate from a single source of truth

Requirements

What you’ll need

5–8+ years in Revenue Operations at high-growth SaaS companies operating between $30–100M ARR, or demonstrable experience scaling revenue through that stage
Mastery of modern GTM stacks: HubSpot or SFDC, marketing-automation, product-led analytics, BI, CPQ, and subscription billing
Proven track record of turning noisy data into board-quality forecasts and unlocking double-digit efficiency gains across funnel stages
Experience supporting pricing and packaging migrations and new revenue streams (embedded payments, usage-based, or add-ons)
Strong communication and collaboration skills, with a bias for clarity and action
Analytical, curious, and adaptable—you seek solutions, not perfection
Comfortable operating in a fast-moving, remote, growth-stage environment

Benefits

Comp & perks

Comprehensive health and dental benefits from day 1
Unlimited vacation, built on trust, clear expectations, and real support for taking time off
Company RRSP program with employer-matched contributions
$750 annual Health & Wellness Allowance
$1,000 annual Learning & Development Allowance to support your growth
$500 annual Home Office Allowance to set up a productive remote workspace
Sprout Family: personalized support for family-building and fertility journeys
Inkblot: confidential, digital mental health support from licensed professionals
Company-wide holiday closure in December
Regular virtual company-wide events, lunches, and team socials to stay connected

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Revenue OperationsForecastingData AnalysisGTM StrategyLead-to-Cash AutomationConversion Rate OptimizationPricing StrategyScenario ModelingData CleanlinessAttribution Logic

Soft Skills

CommunicationCollaborationAnalytical ThinkingAdaptabilityProblem SolvingClarityAction OrientationCuriosityLeadershipOrganizational Skills