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About the role
Key responsibilities & impact- Partnership Management: Oversee partnerships across different stakeholders in the payment ecosystem. You will own local relationships, and build out a formula for successful interaction with partners. This involves regular communication and collaboration with acquirers to ensure smooth transaction processing, staying updated on card schemes' policies to facilitate seamless card payment acceptance, fostering relationships with issuers, and developing partnerships with Local Payment Methods (LPMs) to optimize payment acceptance in specific regions by understanding local market dynamics.
- Performance Analytics: Analyze and review performance data (declines, conversion rates) for each partner. Collaborating with internal stakeholders such as product, customer support, and technical teams to address underlying factors, implementing strategies to optimize transaction approval processes, and leveraging insights from A/B testing and partnerships with acquirers to improve authorization rates.
- Cross-Functional collaboration: Collaborate with Product, Risk management, Partnerships, and other teams to launch performance enhancing products and features.
Requirements
What you’ll need- Experience: 4+ years in payments, fintech, or e-commerce. Proven experience working with payment partners (acquirers, issuers, or schemes)
- Education: Bachelor’s degree in Finance, Engineering, Computer Science, or a related field, MBA or advanced degree preferred
- Payments Expertise: Strong understanding of the payment processing lifecycle. Knowledge of card scheme rules and compliance requirements
- Analytics & Technical Skills: Strong data analysis and reporting capabilities. Experience deriving insights from large datasets and performance metric with strong ability to translate technical concepts into business impact
- Communication & Stakeholder Management: Ability to manage multiple stakeholders across regions and functions. Strong communication and influencing skills.
- Languages: Fluent English.
Benefits
Comp & perks- Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
- Learning and Development - We offer a 1750 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
- Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including life insurance, health insurance + dental plan and travel insurance.
- Meal vouchers - BRL 54/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)
- Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
- Transportation Voucher - we will cover your costs of commute!
- Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
- New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events
- Professional and personal development - We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role. We also offer language incentives and cover the costs of your classes!
- Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
- SESC - private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.
- Pet-friendly office- Because work is better with your paw-tners by your side
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisreportingA/B testingpayment processingperformance metricstransaction approval processescard scheme rulescompliance requirementspayments expertisestakeholder management
Soft Skills
communicationcollaborationinfluencingrelationship buildingorganizational skillscross-functional collaborationanalytical thinkingproblem-solvingadaptabilityinterpersonal skills
