Business Optimization Manager – Payments

PPRO

Maximizing payment success across global markets by optimizing partnerships, driving data-informed decisions, and enhancing the payment ecosystem. Role involves collaboration with various stakeholders for seamless transactions.

Posted 4/20/2026full-timeSao Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partnership Management: Oversee partnerships across stakeholders in the payments ecosystem. Own local relationships and develop a repeatable framework for successful partner engagement. This includes ongoing communication and collaboration with acquirers to ensure smooth transaction processing; staying current with card scheme rules and policies to enable seamless card acceptance; building relationships with issuers; and developing partnerships with Local Payment Methods (LPMs) to improve acceptance in specific regions by understanding local market dynamics.
Performance Analytics: Analyze and review partner performance data (declines, conversion rates) for each partner. Work with internal teams — including Product, Customer Support, and Engineering — to identify root causes, implement strategies to optimize transaction approval rates, and leverage insights from A/B tests and acquirer partnerships to improve authorizations.
Cross-Functional Collaboration: Partner with Product, Risk Management, Partnerships, and other teams to launch features and products that enhance payments performance.

Requirements

What you’ll need

Experience: 4+ years in payments, fintech, or e-commerce, with proven experience working with payment partners (acquirers, issuers, or card schemes).
Education: Bachelor’s degree in Finance, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
Payments Expertise: Deep understanding of the payments processing lifecycle and familiarity with card scheme rules and compliance requirements.
Analytics & Technical Skills: Strong data analysis and reporting skills. Experience extracting insights from large datasets and performance metrics, with the ability to translate technical concepts into business impact.
Communication & Stakeholder Management: Ability to manage multiple stakeholders across regions and functions, with strong communication and influencing skills.
Languages: Fluent English and Portuguese required; Spanish strongly preferred.

Benefits

Comp & perks

Hybrid working: We offer a hybrid model with an expectation of 3 days per week onsite, helping you balance office and remote work. In addition to a 30-day annual holiday allowance, we provide a Work From Abroad policy that allows employees to work remotely for up to an additional 30 days per year.
Learning and Development: 1,750 BRL annual learning budget to support your professional growth. We also provide leadership cafés, on-the-job training, and other development opportunities.
Insurance: Comprehensive coverage including life insurance, health insurance with dental plan, and travel insurance.
Meal vouchers: 54 BRL/day. You can choose between a meal allowance, supermarket voucher, or split the total value between both.
Enhanced family leave: Additional family leave benefits to support you during important life events.
Transportation voucher: We cover your commuting costs.
Gym membership: PPRO contributes toward gym membership costs to support your fitness and well-being.
New Value (Deals & Coupon Platform): Access to exclusive discounts for restaurants, shops, and events.
Professional and personal development: Leadership cafés, on-the-job training, LinkedIn Learning access, language incentives, and reimbursement for course fees.
Mental health platform: Access to a leading well-being platform offering one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
SESC: Access to SESC programs — education, health, culture, recreation, and social assistance for employees and their dependents.
Pet-friendly office: Bring your pet to work — we’re pet friendly.
Our principles: We get things done, act with trust and integrity, put the customer first, make things better, and work as a team.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingperformance metricspayments processingcard scheme rulescompliance requirementsA/B testingtransaction approval optimizationinsight extraction from datasetsstakeholder management

Soft Skills

communicationinfluencingcollaborationrelationship buildingproblem-solvingcross-functional teamworkorganizational skillsadaptabilitystrategic thinkingnegotiation