Payments Performance Optimization Manager
PPRO
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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About the role
- Analyze and review performance data (declines, conversion rates) for clients
- Work closely with clients to establish a feedback circle of data and information
- Build out detailed performance data and findings to present at QBRs and ongoing calls with clients
- Collaborate with Account Managements including Technical Account Managers, Product, Risk management, Partnerships, and other teams
- Work on building and deploying sophisticated optimization narratives and playbooks
Requirements
- 4–7 years in high-growth fintech, strategy consulting, or similar
- Experience in Payment Performance Optimization of enterprise clients
- Deep knowledge of the payment lifecycle and card scheme regulations
- Strong skills in data analysis and reporting
- "Builder & Doer" mentality with high systems-level thinking, willing to get "hands dirty"
- Able to thrive in a fast-paced, rapidly changing environment
- Advanced/Fluent English; Spanish and/or Portuguese is a plus
Benefits
- Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation
- 30-day holiday allowance
- Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
- 700 USD annual budget to support your professional growth
- Leadership cafés, on-the-job training, and other opportunities to help you grow your skills
- Medical insurance (health, dental and vision)
- Disability insurance
- Life insurance
- Travel insurance
- Health Savings Account (HSA)
- 401k plan
- Enhanced family leave
- Gym membership support
- Mental health platform for therapy and well-being support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisreportingpayment performance optimizationpayment lifecycle knowledgecard scheme regulations
Soft Skills
collaborationcommunicationsystems-level thinkingadaptabilityproblem-solving