Account Manager

• Manage a portfolio of strategic client relationships, driving new commercial opportunities with key decision-makers and influencers
• Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow
• Behave as a role-model within the Commercial team, sharing best-practise and insights to upskill colleagues
• Develop and execute account plans to grow revenue and portfolio share
• Identify and pursue cross-selling and upselling opportunities
• Manage contract negotiations and renewals
• Ensure customer satisfaction and retention
• Analyse and report on account performance and market trends
• Develop and implement strategies to mitigate risk and increase customer loyalty
• Collaborate with cross-functional teams to deliver on customer needs and objectives

Account Manager

VP, Strategic Customer Partnerships

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