Technical Program Manager

• Act as the primary technical point of contact for strategic partners, understanding their APIs, integration models, SLAs, and roadmaps.
• Translate partner requirements and changes into actionable delivery plans for PPRO’s internal teams.
• Build deep technical understanding of payment systems, data flows, and architectures to anticipate integration challenges and ensure compliance with PPRO standards.
• Own end-to-end delivery of large, multi-team technical programs — from scoping and planning through to execution and launch.
• Define and manage delivery plans, milestones, dependencies, and risk mitigation strategies.
• Maintain visibility and accountability across engineering, product, architecture, and operations.
• Establish and track KPIs, SLAs, and success metrics to measure program effectiveness.
• Orchestrate alignment between product, engineering, architecture, security, compliance, and partner success teams to deliver high-impact customer and partner outcomes.
• Provide clear, transparent communication across all levels — from technical teams to senior executives and external partners.
• Deliver structured reporting, risk assessments, and escalation management to ensure informed decision-making.
• Identify and drive process and tooling improvements that enhance the efficiency, predictability, and quality of program delivery.

Technical Program Manager

Technical Program Manager

Lead Technical Program Manager

Delivery Manager – Technical Programme Manager

Technical Program Manager, Customer-Facing AI-Driven Execution