PPG

Account Manager

PPG

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Maintain and grow existing customer accounts, ensuring long-term satisfaction, operational continuity, and expanded share of wallet.
  • Develop and execute strategic account plans with clear goals, milestones, and growth targets tied to customer needs and business potential.
  • Drive incremental volume, revenue, and profitability within an assigned territory by nurturing relationships and improving product reach.
  • Coordinate resources—including technical service, R&D, marketing, and leadership—to support customer requirements and ensure seamless execution.
  • Assess near- and long‑term customer needs, identifying opportunities for new technologies, product qualifications, and process improvements.
  • Develop comprehensive growth plans, including account profiles, customer trends, risks, and multi-year revenue and product roadmaps.
  • Forecast resource needs and align support teams to meet service expectations and operational commitments.
  • Lead negotiations and manage commercial agreements, ensuring mutual value and long-term partnership stability.
  • Communicate with the Sales Manager regarding KPIs, retention risks, growth opportunities, and overall account health.

Requirements

  • BA/BS in Business, Engineering, Chemistry, or related discipline; equivalent experience considered.
  • 5+ years of B2B sales experience in industrial products or other technical markets.
  • Experience with the industrial coatings industry, technologies, and market dynamics.
  • Experience building and maintaining long-term, trust-based customer relationships.
  • Willingness to travel up to 75% to visit customers and attend meetings in the US (Canada/Mexico as needed).
Benefits
  • Medical
  • Dental
  • Vision
  • Paid family leave
  • Life and disability insurance
  • 401(k)
  • PTO
  • Educational support
  • Bonus eligibility
  • Exciting career growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesaccount managementstrategic planningnegotiationforecastingcustomer relationship managementproduct qualificationprocess improvementrevenue growthmarket analysis
Soft Skills
communicationleadershiprelationship buildingproblem solvingorganizational skillscustomer focusteam coordinationstrategic thinkingadaptabilitytrust-building