Technical Service Site Manager – Automotive Coatings
PPG
full-time
Posted on:
Location Type: Office
Location: Indianapolis • United States
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About the role
- Represent PPG at customer facilities
- Ensure Automotive Coatings customer satisfaction by providing outstanding customer service
- Focus on Ecoat, color, and appearance control to customer specifications
- Help achieve both customer and PPG goals
- Participate in continuous improvement and problem-resolution activities with Plant Operations and Management
- Lead on-site team in areas of customer relationship management, service, and growth and development
- Support ongoing activities of onsite PPG customer team
- Ensure plant operations are functional and provide proactive support as needed
- Communicate updates to PPG Technical and account management
- Provide resolutions to customer inquiries and support any special projects as needed
Requirements
- Bachelor's degree preferred, not required
- 3+ years of experience in a commercial or technical service role
- Record of leadership, sales achievements and people management
- Financial management skills
- Market, customer awareness and product technical knowledge
- Detailed knowledge of all customer coatings/specialty products application equipment and processes
Benefits
- Specialized training
- Opportunity to grow and develop your career in a fulfilling workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceleadershipfinancial managementtechnical servicecoatings application equipmentspecialty productsproblem resolutioncontinuous improvementmarket awarenessproduct technical knowledge
Soft skills
customer relationship managementcommunicationteam leadershipservice orientationgrowth and developmentpeople management
Certifications
Bachelor's degree