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Healthcare Client Account Representative
PowerPayHealthcare Client Account Representative providing outstanding customer support for healthcare lending services. Collaborating with teams to resolve issues and maintain client relationships.
About the role
Key responsibilities & impact- Monitor the Healthcare loan dashboard in Vision
- Resolve application issues regarding credit freezes and fraud alerts
- Deliver exceptional customer service to clients
- Collaborate with healthcare sales team
- Maintain accurate records of client interactions
Requirements
What you’ll need- Strong customer service and interpersonal skills
- Understanding of loan processes, terminology, and documentation
- Excellent communication and interpersonal skills
- Proficiency with Vision, P4, HubSpot
- Ability to work effectively under pressure
Benefits
Comp & perks- Exceptional customer service
- Timely experience monitoring and resolving application needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Loan ProcessesDocumentationApplication Issue Resolution
Soft Skills
Customer ServiceInterpersonal SkillsAbility to Work Under Pressure