Customer Support Specialist

Powerfleet

Customer Support Specialist providing technical support via phone and email for Danish clients at Powerfleet. Handling customer issues and ensuring satisfaction in a fast-paced environment.

Posted 7/16/2026full-time🇩🇰 DenmarkMid-LevelSenior💰 €1,500 - €1,600 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing professional customer support, troubleshooting, and resolving issues while maintaining high customer satisfaction. Proficient in using Salesforce and other support systems to document interactions and manage support cases effectively.

Highest-signal resume keywords

Native Danish SpeakerProfessional Proficiency In EnglishSalesforce ExperienceTroubleshooting SkillsTechnical Support Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer SupportTroubleshootingProblem-SolvingService Desk ExperienceHelpdesk ExperienceTechnical SupportCase ManagementKnowledge SharingPerformance Target ManagementMulti-Priority Management

Soft Skills

Excellent Communication SkillsCollaborationIndependenceCustomer Satisfaction FocusAdaptability

Tools & Technologies

SalesforceCRM SystemsTicket Management PlatformsEnterprise SoftwareSaaS Solutions

Industry Keywords

Customer ServiceTechnical SupportService OperationsSupport Performance TargetsContinuous Improvement

About the role

Key responsibilities & impact

Provide professional customer support via phone, email, and ticketing systems.
Log, investigate, troubleshoot, and resolve customer issues.
Manage support cases through to resolution, escalating only when required.
Document all customer interactions accurately within Salesforce and other support systems.
Collaborate with Tier 3 engineers and internal teams to resolve complex issues.
Maintain high levels of customer satisfaction through timely and effective support.
Contribute to knowledge sharing and continuous improvement initiatives.
Meet agreed service levels and support performance targets.

Requirements

What you’ll need

Native Danish speaker with excellent written and verbal communication skills.
Professional proficiency in English.
Previous customer service, technical support, service desk, or helpdesk experience.
Strong troubleshooting and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable working independently while collaborating within a global team.
Availability to work rotating shifts, including evenings, weekends, and on-call coverage.
Preferred Experience supporting enterprise software, hardware, or SaaS solutions.
Experience using Salesforce, CRM, or ticket management platforms.
Experience working in a technical support or service operations environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Powerfleet Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1993 🤖 Artificial Intelligence ☁️ SaaS 🚗 Transport Artificial Intelligence
SaaS
Transport Powerfleet is a global AIoT and SaaS-based mobile asset management company that provides end-to-end solutions to monitor, manage, and optimize connected vehicles and warehouse assets. The company ingests and harmonizes data from diverse sources to deliver actionable insights that improve safety, efficiency, and sustainability across the supply chain. Powerfleet serves millions of subscribers and thousands of enterprise customers worldwide, positioning itself as a B2B technology provider for intelligent mobility and operational optimization. Customer Support Specialist Job not on LinkedIn 🔥 1 hour ago 🏢🏡 null – Hybrid 💵 €1.5k - €1.6k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇩🇰 Danish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide professional customer support via phone, email, and ticketing systems.
Log, investigate, troubleshoot, and resolve customer issues.
Manage support cases through to resolution, escalating only when required.
Document all customer interactions accurately within Salesforce and other support systems.
Collaborate with Tier 3 engineers and internal teams to resolve complex issues.
Maintain high levels of customer satisfaction through timely and effective support.
Contribute to knowledge sharing and continuous improvement initiatives.
Meet agreed service levels and support performance targets. 🎯 Requirements
Native Danish speaker with excellent written and verbal communication skills.
Professional proficiency in English.
Previous customer service, technical support, service desk, or helpdesk experience.
Strong troubleshooting and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable working independently while collaborating within a global team.
Availability to work rotating shifts, including evenings, weekends, and on-call coverage.
Preferred Experience supporting enterprise software, hardware, or SaaS solutions.
Experience using Salesforce, CRM, or ticket management platforms.
Experience working in a technical support or service operations environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative 🕒 July 4 Mercell 501 - 1000 ☁️ SaaS 🤝 B2B 📋 Compliance Website LinkedIn All Job Openings Customer Service Agent providing support to public buyers and suppliers in Europe for a smooth procurement process. Join a growing team at Mercell focused on revolutionizing public procurement. 🏢🏡 Copenhagen – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇸🇪 Swedish Required 🗣️🇳🇴 Norwegian Required 🗣️🇩🇰 Danish Required 🗣️🇳🇱 Dutch Required 🗣️🇩🇪 German Required Customer Service Representative 🕒 June 29 IFF 10,000+ employees 💄 Beauty ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Customer Service Representative managing domestic and export orders and inquiries for IFF. Building relationships and ensuring smooth communications in a high-performing team environment. 🏢🏡 Brabrand – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇩🇰 Danish Required Team Lead Support, Senior Cloud Support Specialist 🕒 June 29 Caseware 201 - 500 💸 Finance 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Team Lead Support leading daily activities of the support team and providing advanced customer support. Requires strong Cloud software support experience and leadership ability. 🏢🏡 Odense – Hybrid ⏰ Full Time 🟠 Senior 💝 Customer Support Customer Support Specialist, SaaS 🕒 June 24 iPaper 11 - 50 Website LinkedIn All Job Openings Customer Support Specialist providing technical support and onboarding assistance to customers of iPaper. Engaging through various communication channels to ensure customer satisfaction and success. 🏢🏡 Aarhus – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Care Manager 🕒 June 22 Electrolux Professional Group 1001 - 5000 🤝 B2B Website LinkedIn All Job Openings Customer Care Manager with responsibility for service growth in Professional Laundry and Food Service, overseeing operations and leading a team in Denmark. 🏢🏡 Hvidovre – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇩🇰 Danish Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs