Implementation Project Manager

Powerfleet

Implementation Project Manager leading technical solutions in asset tracking for global customers. Managing complex programs with a focus on operational excellence and customer satisfaction across various time zones.

Posted 4/22/2026full-timeRemote • Florida, New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and manage the full lifecycle implementation of technical products and services in industrial and enterprise environments.
Oversee multiple customer programs simultaneously, ensuring scope, timelines, budgets, and quality objectives are met.
Facilitate project initiation and closure, securing alignment and agreement from all stakeholders.
Develop and maintain strong customer relationships to ensure long-term satisfaction and adoption.
Serve as the primary customer contact for program status, risk mitigation, and issue resolution.
Organize and conduct program status reviews, team meetings, and customer updates.
Maintain all project documentation and ensure clear, consistent communication internally and externally.
Identify opportunities to streamline processes, improving implementation efficiency while maintaining high service quality.

Requirements

What you’ll need

Bachelor’s degree required, advanced degree preferred.
Minimum 6 years of experience leading full lifecycle, customer-facing program or project management in a technical environment.
Experience with Industrial Engineering or Warehouse Management Systems is a plus.
Strong ability to work independently, solve problems under pressure, and make sound decisions.
Excellent communication skills—both written and verbal—with the ability to engage diverse audiences.
Familiarity with software application/system implementation methodologies.
Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint), Microsoft Project, Visio, Teams, and CRM tools (Salesforce preferred).
Experience collaborating with remote teams across multiple time zones.
Ability to thrive in a fast-paced, evolving environment.
Bilingual in Spanish and/or French-Canadian is a plus.

Benefits

Comp & perks

Health insurance
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementcustomer-facing program managementsoftware application implementationproblem solvingdecision makingprocess improvementtechnical product implementationindustrial engineeringwarehouse management systems

Soft Skills

communication skillsindependenceability to work under pressurestakeholder engagementrelationship managementteam collaborationadaptabilityorganizational skillsissue resolutioncustomer satisfaction

Certifications

Bachelor's degreeadvanced degree